Business Analyst

HealthAsyst (Bengaluru, KA, India) 9 days ago

Role: Business Analyst

Experience: 5+ Years

Role Summary

The Senior Business Analyst works on Patient Engagement solution requirement. He/she works closely with product stakeholders to analyze and document the business/functional/non-functional/deployment/ implementation/ operations/ support and integration requirements across multiple vendors/systems. He/she interacts with business stakeholders to provide information to make informed decisions.

Responsibilities and Requirements of the Role:

Has expertise in providing solution and good understanding of Provider, patient aspects (including RTE and payment collection) in US Healthcare

Is a self-starter. Can develop business requirement for the product independently with little inputs from problem statements.

Understands market needs and map those requirements to product and create use cases/ user stories.

Ability to talk to multiple customers to understand the different possibility of the workflows, challenges and needs; uses these information to come up with a generic solution for the product.

Can develop AS-IS and TO-BE business models and also provide process models

Has worked on Agile model and can work with development team to groom the user stories

Has ability to define the wireframes for the proposed solution

Ensures project/product requirements documents are complete, current, and stored appropriately

Has ability to separately define end user requirements, implementation, support requirements, and integration requirements.

Gets hands-on to validate the solution once it is developed to ensure it is as per the expectations.

Provide demos to customers and get the inputs on the final solution. incorporate any major comments/concerns on the solution

Finalize functional requirements, assign for development team and also provide guidance for work completion

Contributes towards expanding and improving existing product set by identifying new features or service opportunities

Defines the non-functional requirements that are required for the solution considering the market needs

Maintains Requirements Traceability Matrix

Participates in identifying the risks involved in the solution and works with Project Manager to closely monitor the business risks and helps to mitigate them.

Ensures process improvement and compliance in the assigned module and participates in technical discussions/review

Coordinates with developers / other architects, Product / Business SMEs, and Stakeholders

Participates in strategic cross-functional sessions aimed at developing long term project/program mandates

Reviews the deliverables of Business Analyst, to ensure that he builds the right solution and with finer details.

Reviews and provide inputs to functional test cases, scenarios

Participates in defect triage meetings and fill gaps in requirements, if any

Supports QA related activities – reviewing Functional Test Scenarios and participate in User Acceptance Testing (UAT)

Brings in innovative solutions in the area he/she works

Writes white papers or blogs at organization level or contributes in external forums about the latest trends of healthcare industry

Participate in product/project agile scrum meetings/forums

Good understanding of the pros/cons of the technical solution, ability to understand technology better.

Critical Success Factors for the role

No critical change request for the requirements written by him/her or his/her team.

No critical defects slip to the production where the Business Analyst supported QA

No major changes in the business solution provided for the customer

Build expertise on several areas of the Healthcare domain

Follow all the process agreed in the project and show improvement in productivity

Provide suggestions for the pain points and ensure those initiatives are taken to closure

Entry Requirements

Qualification Span of Experience

Bachelor Degree

Preferably B.E or MBA

Required Work Experience

Hands on experience in each of the areas mentioned under responsibilities

Success factors

Experience in USA Healthcare domain, HIPAA, and Latest trends and changes in the US Healthcare Industry.

UML Diagram (Use Case,Activity,Relationship), Wireframe,prototype

MS-Visio or other UML related Tools

Good understanding of the pros/cons of the technical solution

Relational Database Concepts and Understanding

Proficiency with BA tools

Desire to Learn and Grow

Team work and Collaboration

Outstanding verbal and written communication to facilitate team and business sponsor meetings effectively

Good presentation Skills

Ability to face, influence/negotiate with Customers


Strong analytical, problem-solving, negotiation and organizational skills

Business Analyst

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