Job Description

MAIN DUTIES AND RESPONSIBILITIES

1.         Operational Support

  • Handle level II support for Dextra applications
  • Escalate to the level III support or the vendors
  • Organize and provide end user training.
  • Identify reoccurrence tickets and propose solution to reduce the reoccurring incidents.
  • Document knowledge base and train level I support.

2.           Business Analyst

  • Understand existing   processes of the company and proactively engage with users to automate the manual processes.
  • Document the user requirements and create the specification.
  • Work with the technical team on proposing the solution and planning the change.
  • Handle Change Requests.
  • Follow Project methodology and ensure proper sign off on all the documents.
  • Assist the end user with creating and testing the Test Scripts.
  • Conduct the first round of testing.
  • Ensure the end user documentation/CPM/WI are updated as per the revised change or modification.
  • Be the functional expert in any given domain (example Finance or Production/Planning).

3.           Project Admin

  • Assist the project manager with administrative tasks
  • Assist the project manager with organization/administration of the workshops
  • Assist the project manager with UAT organization and follow up.
  • Ensure the functional documentation is always updated. ​

We offer an attractive remuneration package and comprehensive fringe benefits to those dynamic people who enjoy working within an international and challenging environment. Benefits include 5 days work, life and medical insurance, provident fund and competitive performance based bonus.
Location:  Dextra Manufacturing Co., Ltd. - 191 Chalermprakiat Rama 9 Soi 48, Dokmai, Prawet, Bangkok 10250, Thailand
Map of our factory:  http://goo.gl/maps/nyeo
Group/Company Description
 

The Group: Dextra Group

Established in Thailand since 1983 by a group of French entrepreneurs and with operations in Hong Kong, China, India, UAE, USA, France and Brazil, Dextra Group is a world leading manufacturer and distributor of engineered construction products for the building, civil and power industries. In addition to its core business, Dextra Group is also involved in other activities such as forwarding services and distribution of industrial products and equipment in Thailand, and distribution of plumbing products in Hong Kong.

Dextra Group has been directly involved in supplying over 8,000 major construction or industrial projects worldwide and currently employs over 900 people and generates a turnover in excess of USD 100 million.

The Company: Dextra Manufacturing Co., Ltd.

Dextra Manufacturing is a leading manufacturer and distributor of engineered construction products for the building and civil industries. Established since 1983 and well known for its mechanical splicing systems for reinforcing steel bars, Dextra couplers are used every day in high-rise buildings and concrete structures worldwide and have been accredited by major independent regulatory bodies in all continents.

ISO 9001 certified since 1996 and becoming the first south East Asian company to be ASME accredited in 2009, the management of Dextra Manufacturing has always put quality first. Thanks to its dedicated team of professionals, Dextra has developed a wide range of technical construction products such as mechanical splicing systems, soil and rock anchorage systems, fibre-reinforced polymer bars, tie rods, architectural tension rods and other specialized construction accessories for formworks and foundation works.

Our factory is strategically located nearby Bangkok’s new international airport and the expressways leading to the eastern seaboard and deep-sea port. With a total land area over 13,000 m2 out of which 7,000 m2 are covered, our facilities are fully equipped with machining, threading and forging equipment allowing us to keep full control of our production. Furthermore, we design and manufacture our own site equipment for our range of reinforcing bar splices.


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