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Business Analyst

Queensland Rail
Brisbane, QLD
35 days ago: Queensland Rail

Job Description

The successful individual will drive and support components of the customer communications program to meet business requirements regarding reporting, data analysis, current and future state process mapping, and the development of analytical capability.

Key responsibilities include:

  • Generate reports from corporate systems, analyse data, identify trends and anomalies, and define recommendations to support business decision making.
  • Work with stakeholders of projects to define improvement options
  • Identify improvement opportunities in governance and guidelines for customer communications processes.
  • Make recommendations to meet future state business process requirements in consultation with business users and managers.
  • Coach team members, managers and supervisors in business process definition to build knowledge and capability.

Skills and experience required include:

  • High level of skill in business analysis, including the ability to generate reports from corporate systems, analyse data, identify trends and anomalies, and define recommendations to support business decision making.
  • High level of communication, interpersonal and consultation skills, with demonstrated ability to build strong working relationships.
  • High level of attention to detail skills and the ability to identify anomalies in business processes and data.
  • Substantial level of skill in identifying improvement opportunities in data management and reporting.
  • Sound level of skill in facilitating training and /or coaching sessions to build awareness and develop skills.
  • Knowledge of and willingness to commit to and work within Queensland Rails values and behaviours.

This is a fixed term opportunity until June 2019 with a possibility of extension, based within our Brisbane CBD office, working Monday to Friday, 38 hours per week. The salary on offer for this role is $90,559 plus Super.

The recruitment and selection process for this position might require shortlisted applicants to undertake Psychometric Assessment, Pre-Employment Health Assessment and background checks that might also include Criminal History and Credit Checks.

Queensland Rail is an equal opportunity employer and encourages women, Aboriginal and Torres Strait Islander people, people with disabilities and people from non-English speaking backgrounds to apply for this position.

Apply to position number 75807 by clicking onto the "Apply" button.  Please submit a resume and covering letter outlining relevant experience by 5pm, Friday 26th October 2018.

To learn more about this Queensland Rail career opportunity call Colette Brock on (07) 3072 2568


The successful individual will drive and support components of the customer communications program to meet business requirements regarding reporting, data analysis, current and future state process mapping, and the development of analytical capability.Key responsibilities include:Generate reports from corporate systems, analyse data, identify trends and anomalies, and define recommendations to support business decision making.Work with stakeholders of projects to define improvement optionsIdentify improvement opportunities in governance and guidelines for customer communications processes.Make recommendations to meet future state business process requirements in consultation with business users and managers.Coach team members, managers and supervisors in business process definition to build knowledge and capability.Skills and...

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