Business Consultant, Lead Specialist

NGA Human resources (Bern, Schweiz) Vor 1 Tag veröffentlicht

The Role

  1. Summary / outline of the role

Our customers are increasingly looking to improve their ability to support their employees to do their best work through effective HR teams supported by digital HR technology. NGA’s HR Transformation is dedicated to supporting our customers on their HR Transformation journeys. We help customers to achieve successful HR Transformation by advising them on the digital HR technology, particularly Cloud systems available to suit their needs. We then help facilitate a successful system implementation by aligning business processes and providing the change management advice required to meet their goals.

  1. More detail nature of the role / “day in the life” of the job holder

As an HR Transformation Consultant you will build strong relationships with board level customer contacts and learn an ever more varied set of skills. There is great variety to this role. You will be working on many of the following activities, leading or as part of a global project team:

  • Work with customers to build their HR transformation strategy and plans
  • Advise customers on how HR Information systems and cloud technology can support their HR Transformation
  • Help customers to optimise their workforce and build its capabilities
  • Engage customers through innovative workshops, events and communications
  • Transform customer business processes
  • Advise customers on the use of AI, robotic process automation and chatbots
  • Build customer employee engagement through delivery of effective change management
  • Allow customers to realise the benefits of their HR technology through analytics and reporting insight
  • Build strong customer relationships leading to increased business opportunities.
  • Support our sales teams to win new business
  • Manage global projects
  • Lead and develop other consultants
  • Become a thought leader in your field by (for example) publishing blogs and white papers, speaking at industry events
  • Work with customers and colleagues to discover innovative ways to solve customer problems
  1. How this role / department fits in to the broader organisation

The HR Transformation team is part of the wider team of NGA digital HR sales and implementation professionals that deliver NGA’s range of technology and outsourcing solutions.

  1. How this role contributes to the NGA bottom line

HR Transformation consultants contribute to NGA’s success by initiating strong customer relationships based on the foundation of the customer’s HR Transformation goals. As well as delivering ‘fee-earning’ consultancy projects we contribute to the success of the rest of the organisation by advising customers how to prepare for and get the best from their evolving HRIS technology.

Skills and Experience

NGA Human Resources offers you the rare opportunity of building a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. As a business, we have a clear sense of who we are, where we’re going and how we’re going to get there.

At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA HR and discover what A World of Opportunity can mean for you.

Required Skills for this position:

  • Previous experience working in a consultancy or professional services environment
  • Working knowledge of common consultancy methods, analysis and process mapping
  • Deep understanding of how Human Resources contributes to the success of global organisations
  • Working knowledge of at least one market-leading HR Cloud System e.g. SAP Successfactors, Workday, Oracle or Cornerstone
  • Excellent communication and presentation skills to a wide range of audiences in [Insert local language(s) here] and English
  • Genuine team player and collaborative worker
  • Ability to build and maintain relationships with customers at Director and Board level
  • Good knowledge of MS Office especially PowerPoint, Excel

Desirable Skills

  • Any other languages, particularly Flemish and French
  • Masters level qualification relating to Human Resources or Technology
  • Good knowledge of MS Project, MS Visio or similar project management and process tools
  • Previous experience of SuccessFactors
  • Working knowledge of Cloud technology, especially knowledge of how Cloud HR solutions interact with the wider business and systems landscape within an organisation
  • Experience of applying change management principles, methodologies and tools

Description of CORE Competencies

  • Building Effective Teams - Open up the World of Opportunity, develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to act responsibly & take accountability for their work, defines success in terms of ‘One Team’. Creates strong morale and spirit in the team.
  • Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not been previously done. Embrace & support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and/or growth.
  • Develop Others - Delegates responsibility allowing employees freedom to decide how they will accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximise their full potential.
  • Grow Client Relationships - Establish and develop effective relationships with clients and gains the trust and respect in developing ideas, proposals, projects and solutions that are mutually & financially beneficial.
  • Be Results Oriented - Maintain and apply a broad understanding of the business vision and the NGA Way of working. Understand financial management principles to ensure decisions are based on this. Establish & embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results.

Our Values

One Team : Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team.

Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life.

Agile : We are adaptable, flexible and proactive. Our energy and focus means that we always deliver quality, quickly and efficiently

Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.

We work on the basis that our well defined  Employee Value Proposition (EVP) allows us to describe the unique characteristics of NGA HR and w hy candidates should join our organization.

Speak to us to find out more about the World Of Opportunity at NGA Human Resources!


You will be home based in Belgium

You must be available to travel nationally and internationally

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