Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.
Agoda’s Business Development Manager - Partner Programs (PPM) is an exciting role within the Partner Services Team. As a Business Development Manager, your main objective will be to engage hotel partners with the benefits of our wide range of marketing services, assist those that are interested to join some of the programs, provide guidance to ensure the successful account management of Agoda’s major hotel partners, and to exceed the KPI’s and growth expectations that meet company’s business goals.
In doing so, this individual will bring superior business development skills, solid analytical skills, strong account and partner management experience, a successful record of sustainable performance and the capacity to develop and manage new deals with partners.
Position requires to travel, if necessary.
The work is very dynamic, and projects are subject to frequent change, therefore suitable candidates are flexible, problem solvers, keen to improve the way we work and excited to learn new things.
In this Role, you'll get to:
Present the benefits of new marketing and growth products to pipeline of external hotel suppliers in line with requirements of the programs
Prepare and present business proposals and analysis to accommodation providers to support them in making a decision to join the new programs
Support market managers across your country to successfully pitch, close and implement new deals with existing hotel partners
Work closely with regional leadership and central project team in the head office (Bangkok) to provide market intelligence and feedback to enhance program impact
Maintain detailed pipeline and performance tracking, providing weekly reporting and analysis to internal teams and external partners
Monitor program performance and contract renewals to ensure achievement of company goals
Lead and support local trainings to update market managers on the new programs and sharing sales best practices or case studies
Identify and recommend future opportunities to enhance program performance in the market to stay in line with company strategy
In cooperation with the central project team develop new initiatives within the programs
Together with the account managers, develop and maintain strong relationships with key decision makers within the accommodation suppliers
What you'll Need to Succeed:
Bachelor or equivalent degree required;
Minimum 3 years of proven experience in business development;
Experience presenting marketing programs, especially within a hotel, online travel agency or travel wholesaler businesses;
Strong partner management skills – past success in influencing both internal & external customers;
Good interpersonal skills, ability to create strong relationships with suppliers and successfully communicate proposals to potential partners;
Operations and business process experience and understanding;