Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
- Design, build and deploy BI Solution (MIS Reporting) - Maintain and support data analytics platform - Conduct unit testing and troubleshooting that includes performing data profiling to identify and understand data anomalies - evaluate and improve existing BI Systems - Develop and execute database queries and conduct analyzes - Maintain and validate TAT & quality for data processing and for reporting channel at Strategic Distribution on schedule according to the SLA and SOP - Monitor Leads Management process with CVM and IT call center operation (referral and other database) - Continuous improvement for report automation in IPAS and CITAS and any enterprise system - Involve in IT Application and Reporting projects with F2F - Create visualization and report for requested project - Cooperate with IT Department to deploy software and hardware upgrades that make it possible for CVM to leverage big data use cases - Possess strong analytical skills - Have good serve to external (Customer & BP) and internal - Have good leadership skill - Have detail and result oriented. Preferably someone who is skillful in SQL database and familiar with Tableau - Have good attitude with team work - 6+ years' experience in a business intelligence role with 3+ years' experience supervisory capacity, preferably within business intelligence or data analysis
Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status.
We’re a global health service company dedicated to helping people improve their health, well-being and sense of security. We offer an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products that serve over 95 million customers around the world. When you work with us, you’ll enjoy a different kind of career - you’ll make a difference, learn a ton, and change the way people think about health insurance. To see our culture in action, search #TeamCigna on Twitter or Instagram.
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