Business Process Analyst, Indirect Tax Determination

Microsoft (Dublin, Ireland) 5 hours ago

Empower every person and organization on the planet to achieve more. That’s what inspires us, drives our work and pushes us to challenge the status quo every day. We also work to empower our employees, so they can achieve more. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.

Microsoft’s Finance vision is focused on how business partnership leads to outcomes and how we drive impact. We do this through our core values - People, Prioritization, Partnership and Protect. Microsoft maintains a global tax planning and compliance strategy that is administered and coordinated at the Microsoft Corporate level, as part of Corporate Finance and Administration, under the Executive Vice President and Chief Financial Officer of the Company. This set-up assures proper coordination and implementation of appropriate policies and procedures.

Tax and Trade are responsible for Worldwide Tax Reporting, Trade, Compliance, and Planning, including the technology and process functions to support the coordination of the worldwide tax and trade functions. There are seven major functions within the Tax Department – Tax & Trade Affairs, International Tax and Transfer Pricing, Tax Reporting, Tax Planning and Controversy, Indirect Tax, Trade, and Tax & Trade Process and Technology.

Job Summary:

The Business Process Analyst is a member of the Global Process Owner (GPO) – Indirect Tax team which sits in the wider Tax and Trade Process and Technology function. The position will be responsible for managing day-to-day run and maintain activities related to the tax engine. This role will also support the GPO in identifying and driving key opportunities as it relates to process and systems operating within the Indirect Tax space. We operate in a matrixed environment – building and support each other’s requirements while leveraging each other’s strengths. As such this position will interact daily with stakeholders and team members across the organization – Tax and Trade, Finance, Engineering, and Operations.


Primary Job Responsibilities:

  • Support Vertex run and maintain activities including:
  • Support monthly and interim content application;
  • Assist with the review and approval of production support tickets;
  • On-board new legislation, use cases, and business operation models to the Tax Engine;
  • Research and drive changes/efficiencies to the Tax Engine;
  • Support Business Process Manager in delivery of strategic business initiatives and projects throughout their lifecycle including:
  • Tax requirements gathering and documentation;
  • Solution design and build;
  • End to end testing;
  • Defect/bug resolution;
  • Transition of solution to support model;
  • Monitor existing processes and identifies risks or areas for process improvements/efficiencies.

Benefits and Perks

  • Industry leading healthcare
  • Savings and investments
  • Giving programs
  • Educational resources
  • Maternity and paternity leave
  • Opportunities to network and connect
  • Discounts on products and services
  • Generous time away

Business Process Analyst, Indirect Tax Determination

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