Job Description

The Business System Analyst (BSA) is responsible for understanding and gathering the requirements from the business, and determining how those functional requirements translate into technical specifications. The BSA translates functional requirements into a technical statement of work from which developers can code solutions. The BSA works directly with the Product Manager, Project Managers, Data Analysts, QC Analysts and others to understand all aspects of the case and to determine and document the data-oriented solution.


  • Develop and publish technical specifications, technical requirements, and other documentation, as required.
  • Design data mappings and transformations which will be used to drive ETL procedures.
  • Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
  • Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
  • Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
  • Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
  • Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
  • Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
  • Interact and correspond professionally with team members, project management, clients, and other stakeholders.
  • Account for and accurately log time against project work.

  • Experience as Business Analyst, Data Analyst, Process Specialist, or other role where business functional requirements are captured and decomposed.
  • Prior experience in the delivery of IT Solutions using the Agile Methodology
  • Proficient with MS Office tools, particularly Excel and Atlassian (JIRA).
  • Experience with relational databases and ability to comprehend moderately complex SQL logic desired.
  • Basic understanding of data modeling and data organization desired.
  • Basic understanding of and experience with extract, transform, load (ETL) concepts, tools, and practices desired.
  • Ability to work in an environment with immediate deadlines and shifting priorities.
  • Ability to communicate effectively, both verbally and in writing; able to adjust for intended audience. Fluent in English.
  • Four-year college degree or equivalent industry experience.
  • Willing to work Night Shift Schedule (9pm-6am Monday- Friday)

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