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Case Manager - Third Party Administrator

34 days ago: Gallagher Bassett Services

Job Description

Description

 
Managing International Insurers and Providers.  Work for a global organisation that is recognised as one of the world’s most ethical companies!  
  • Full-time permanent role in a values based organisation
  • Excellent opportunity to cement your claims career or take the next step
  • Work collaboratively with a dynamic, busy and friendly team  
Gallagher Bassett (GB) is New Zealand's premier third party administrator. We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.
Through a team geographically dispersed throughout New Zealand, GB provides a suite of claims management and related services out of offices located in Auckland, Napier, Wellington, Christchurch, and Dunedin.
We are proud to be one of 124 companies, from 19 countries and representing 52 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
The position
We are currently looking for a highly-motivated individual who will bring passion, enthusiasm and commitment to this important claims management role.  As next level support, you will be responsible for providing essential information and assistance to ensure the smooth and accurate processing of personal injury claims.  To be successful in this role you will maintain excellent customer relationships, have high-quality communication skills and ‘second-to-none’ attention to detail.
Your key responsibilities will include:  
  • Managing a portfolio of work related injury claims, providing information and assistance to injured employees and their employers
  • Developing and maintaining professional relationships with injured employees, employers and providers
  • Making clinical assessments of injuries and determining the appropriate level of entitlements within the provisions of the Act
  • Arranging case conferences and claims reviews
  • Ensuring compliance with legislation

Qualifications

 
The person
We want you to be successful, therefore as a minimum you’ll need:
  • Ideally, at least 12 months’ insurance industry or ACC experience
  • You will be familiar with process improvement and have a strong background in customer service
  • Fantastic communication skills, allowing you to build an easy rapport with customers and your colleagues
  • Great time management where you can demonstrate you can juggle multiple priorities with ease
  • Be computer and systems savvy
  • Positive and hard-working attitude
The benefits
Life at GB is often fast paced, unpredictable, challenging, yet also deeply rewarding. It is social and engaging, with some of our benefits including:  
  • Attractive remuneration packaging
  • Great working hours
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program  
To apply
If you think, you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.   
Only people with the right to work in this country will be considered for this position.
Previous applicants need not re-apply, as previous applications have been retained.
Applications from agencies will not be accepted.

Job

:   Claims

      Description   Managing International Insurers and Providers.  Work for a global organisation that is recognised as one of the world’s most ethical companies!   Full-time permanent role in a values based organisation Excellent opportunity to cement your claims career or take the next step Work collaboratively with a dynamic, busy and friendly team   Gallagher Bassett (GB) is New Zealands premier third party administrator. We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co,...