Oracle (Cinisello Balsamo LOM, Italia)
Pubblicato 29 giorni fa
Oracle is the #1 global provider of business software. With a market-leading presence in over 175 countries, we may be a technology giant—but we operate with all the ingenuity of a start-up. That’s where you come in.
The next 5-10 years will see the software industry move away from on-premise software solutions towards software delivery via cloud based services. Oracle's number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.
Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on.
The future is about providing higher level services that companies can consume on demand. Oracle is now recognised as a significant hyper-scale cloud provider offering hybrid capabilities bridging the gap between on premise infrastructure and the Cloud to manage workloads in a secure, efficient and cost-effective way.
Oracle plans to manoeuvre the entire company’s tech focus to provide this.
About the role:
Do you have experience managing Data Center services - from racking & stacking to deployment & decommissioning – and everything in between? Are you an experienced Data Centre Manager that has experience managing multiple vendors? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you!
Your versatility will be your greatest asset as you deliver mission-critical support and empower our customers to harness the full power of Oracle products. We also look for:
Proficient background in IT Service Management disciplines (Problem Management, Change Management, Incident Management, Knowledge Management, Continual Improvement).
Proven Experience in Data Centre Operations/Technical Support/Engineering.
Experienced in supporting large, Enterprise customers in an Operations environment.
Demonstrated examples of a drive to dig into the details of a process to improve service delivery.
Knowledge of OCI and Cloud Computing Concepts.
Experience and background in supporting enterprise servers, storage and networking technologies.
Proficient knowledge and experience of Data Centre Infrastructure, processes and procedures: Cooling, Power (UPS, Generator, MV/LV panel) and Fire Protection Systems
You are able to execute small & mid-sized projects and contribute towards global projects
You ensure adherence to all established guidelines and processes.
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
Excellent communication skills and ability to interact professionally with a diverse group.
Able to work productively in cross-functional teams or resourcefully and independently as an individual.
Able to demonstrate examples of process improvement execution.
Displays leadership qualities, mentoring, verbal and written communication abilities.
Uses critical thinking when making decisions in day to day operations.
Experience in communicating up to executive levels.
Highly motivated, driven to find best possible solution or options.
Track record of successful vendor management (SLA/SLO, KPI, metrics etc) – must be able to demonstrate.
Aptitude to analyse performance and recommend optimized service and operations processes.
Adept in creating reports for different audiences.
Data-centric and analytics driven with robust planning skills.
Experience in working as part of a team that crosses multiple countries and time zones.
Flexibility and capacity to collaborate with global counterparts and global business operations.
Degree qualified or equivalent experience.
5+ years of experience managing IT vendors and 3rd party providers (example: co-location).
3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems) /
3-8 years of experience supporting and troubleshooting hardware and networks data centre systems.
Some travel may be required.
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Responsible for creating and implementing system enhancements that will improve the performance and reliablility of the system. Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks. Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing System Administrators.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Eight years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).