Chief Information Officer H/F

ING BANK N.V. France (ING BANK NV BERCY, France) Publié il y a 20 jours

ING France fait partie du groupe néerlandais ING, l’une des principales institutions financières mondiales.

ING France, c’est la banque des particuliers (anciennement ING Direct) et la banque commerciale (ING Wholesale Banking).

ING favorise l'initiative personnelle et permet à chacun d'exprimer son potentiel :

  • vous aimez relever les défis ?
  • vous souhaitez les réaliser en équipe ?
  • vous avez cette longueur d’avance qui vous permettra d’atteindre vos objectifs ?

Rejoindre ING, c’est intégrer une grande « Tech company » dans un environnement Agile et innovant, qui met le client au centre de ses projets ! 

Pour participer à nos projets ambitieux, nous recherchons des profils audacieux et tournés vers le futur 


The local ING France CIO is part of the CIO council and is accountable for formulating and deploying the local IT strategy aligned with the business strategy and the Group strategy, including setting standards, criteria and preconditions for the IT department.
Focus areas include reliability, customer centricity, efficiency, agility collaborative community and security.
Further responsibilities are defining and executing on the IT medium term plan budget and ensure adequate resources for projects and implementation. Supervise IT operations and follows the delivery process for new
IT functionality and capabilities. Manage the operating model, implement standardization, responsible for quick wins, best practice sharing and innovation. Anticipates the level of maintenance and system evolution required to support future business needs, and delivers high service quality in line with SLA’s to clients and internal users in complex organizations.

Your main activities and responsibilities are as follows:

  • Achieving the IT strategy involves delivering reliability, security and customer centricity.
  • Bring a change capacity in line with business expectations
  • Anticipate the maintenance and the evolution of systems in order to support future business needs
  • Deliver required quality of services towards clients and internal users, in line with the SLA
  • Maintain an efficient organization in terms of resources and costs management
  • Participate in the cost management & controlling of the IT department
  • Advising and delivering IT solutions to new business/regulatory challenges/Enterprise & IT Architecture, Innovation. Give a pro-active support in business departments’ reflection
  • Leadership & Management: Manage the employee life cycle through hiring and onboarding, learnin and development, career planning and performance evaluation
  • Ensure the implementation and update of the IT governance as well as the Bank’s governance
  • Contribute with an active participation and cooperation within the ING Group IT community
  • Ensure IT system operation adheres to applicable laws and regulations.
  • Keep contacts with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.
  • Promote and oversee strategic relationships between internal IT resources and external entities, including vendors, and partner organizations.
  • Ensure life cycle management of applications and systems of the bank
  • Manage the IT risks of the bank to keep it within the risk appetite

Challenges :

  • Contribute to the bank’s development while ensuring Retail and WB business as usual activities and systems evolution.
  • Understand and follow-up rigorously the activities of the whole department. Realizing conscious chosen operating model. Realizing standardization and replication in their own country. Working together with the group Platforms, to set the standard for the next generation digital bank.
  • Prioritization :ensure IT topics are well onboarded within Business tribes


Education: Master’s degree in engineering

Experience requested:

  • Established management experience in IT
  • 10 years’ and more experience in project management
  • Experience in IT development (preferred) or infrastructure management including experience in an agile way of working

Strong leadership in Change and Program management, team manager, strong IT background, knowledge of Retail Banking and Wholesale banking, used to innovative environment.

Business competencies: Operational excellence, stakeholder management, strong communication (fluent in English), need credibility from a content perspective and required to be creative and innovative thinker/contributor to bring the IT vision forward.
Digital mindset and capabilities: Support the move to the next generation digital bank: establish rapid decision-making processes and embrace the idea of a digital transformation across the organization.

  • Understanding technical infrastructure problematics
  • Experienced in Web environment, CRM and transactional systems
  • Experience of managing an IT department providing services 24/7
  • Fluent in French or ability to quickly acquire French basics
  • Fluent in English (written and spoken)

Personal skills:

  • Good self-organization ability to drive a lot of activities in parallel
  • Extreme rigor and delivery of quality documents
  • Leadership, ability to engage people and create cooperation between teams
  • Solution oriented with the capacity to initiate and drive changes
  • Capacity to manage complex situation and organization
  • Strategic vision of evolution of IT role, architecture in medium to long term
  • Synthetic capabilities
  • Strong business awareness and customer orientation

Chez ING en France nous encourageons la diversité parce que c’est indispensable pour la réussite de notre stratégie. Tous nos postes sont handi – friendly.

Chief Information Officer H/F

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