Deckhand with SRL or Chief Mate ticket

Fullers360 (Auckland AUK, New Zealand) 10 days ago

About us: 

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. 

Fullers360 was born of a love for the Hauraki Gulf in 1981. 35 years downwind, our network unifies the entire GulfThrough a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We have fantastic opportunities available for Full-Time Onboard Services Crew to join our team!

Our Purpose: 

Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role:

Our Deckhands are responsible for a wide range of duties, including ensuring the smooth running of deck duties, and that the overall customer experience on our vessels is world class. They also contribute to the safety of our passengers and support the rest of the crew with marine and vessel operating duties. With the destinations we visit, our team are passionate about the outdoors and enjoy sharing this knowledge with our visitors as they explore some of the best destinations in New Zealand.

With a fleet of 22 high speed passenger catamarans (ranging in length from 24m – 41m) with a range of propulsion systems, you’ll get plenty of variety and have endless learning opportunities.

Key Duties

  • Lead and influence the customer experience;
  • Deck work;
  • Preparing gangways;
  • Loading and stowing cargo;
  • Completing engine room checks;
  • Handling lines in all weather conditions;
  • Lead of safety on the vessels;
  • Provide training and guidance to our junior crew;
  • Provide outstanding customer service in our bar and café during busy periods;

Skills & Experience:

  • You must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels up to 24 meters, High Speed vessels, and large Passenger numbers; or an NZ Chief Mate ticket;
  • An LCQ and recent barista course are highly advantageous – if you don’t currently have these we can help facilitate you getting these;
  • You will hold a current seafarers medical;
  • You will have a minimum 6 months experience in a similar role;
  • You pride yourself on providing an outstanding customer experience;
  • You have a proven track record and ability to successfully lead and support your crew;
  • You will have a high level of maturity, and ability to work under pressure;
  • You pride yourself on your high standard of personal presentation;


Fullers offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Free travel for leisure & commuting!

Our Company Values:

Welcoming - There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.

Restless - We’re hungry for innovation and excellence and always on the look-out for The Better Way.

Safe & Shipshape - Our operations run like clockwork, so we can look after those on board.

Straight up - We say what we mean, and we do what we say.

Owning it - We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.

Company Culture:

As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do!

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise

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