About IWD The IWD merchandising software (2D, 3D, Field App) and services combine Retail thinking expertise and cutting-edge technologies to help brands drive towards retail excellence. A young, united, and cosmopolitan team! Engineers, Project Managers, Sales Representatives, 3D Graphic Designers, Merchandising and Retail Experts... These "Retail Thinkers" are spread over 7 countries and Five offices in Paris, New York, Los Angeles, Singapore and Netherlands. More than 500 brands trust IWD Group such as L’Oréal, Vans, Estée Lauder, Richemont, Coty, LVMH, VF Corporation, Hermès, Shiseido… Our values: Focus, Agile, Different! Your missions In collaboration with the different teams, you will have the opportunity to work autonomously on various topics and to acquire a helicopter view of a SaaS company. The diversity of missions and stakeholders will allow you to enrich your skills on the technical and intellectual levels. You will be in daily contact with the executive management, the “heads of” and the subsidiaries’ directors. In other words, you will be supporting on daily basis the COO in the management of strategy and optimization of processes related to operations. You will be a real facilitator between the operational departments and the executive management. Your missions will be as varied as: Being involved in internal working groups (e.g. on production automation, organization, dashboard for profitability analysis and customer project monitoring). Data analysis and memo drafting for the COO and executives Preparing strategic meetings in collaboration with other IWD teams (information gathering, analysis, presentation, etc…) Coordinating different projects between headquarters and subsidiaries (NY/LA/SGP/Harleem) Performing market research and intelligence monitoring on Retailtech to keep being ahead of competitors Preparing board meetings (schedule, agenda, minutes, …) Assisting the COO and executives on drafting of global and internal communications (both in FR and ENG).