Company Description

Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge technology, data, and media solutions, Epsilon has a vast client portfolio in Automotive, Telecommunications, Retail, Fast Moving Consumer Goods, Financial Services, Healthcare, Travel, and more.

Did you know that Epsilon

  • Created the first ever travel rewards program for PanAm Airlines?
  • Built Apple’s first CRM database?
  • Is the technology behind the loyalty programs of Marriott, Walgreens, Citi, and more?
  • Is ranked number 1 in IDC’s MarketScape Assessment for global DSPs and Leader in Forrester’s global Loyalty management software vendors?

Job Description

Are you ready to drive exponential growth and foster lasting relationships with our valued clients? We are seeking a dynamic Senior Client Growth Manager to lead our client engagement efforts and unlock new avenues of expansion. As a pivotal member of our team, you will play a vital role in identifying and capitalizing on growth opportunities while ensuring seamless alignment with client objectives.

Responsibilities

  • Identify and cultivate growth opportunities within our existing client base. The Senior Client Growth Manager will possess a keen understanding of our Tier 1 and Tier 2 clients, coupled with a deep knowledge of our service offerings.
  • Strategically apply our services to effectively meet client KPIs. This involves asking insightful questions, comprehending client needs, and tailoring our products to deliver maximum impact.
  • Equip our sales team with the necessary tools and resources to execute successful UpSell and Cross-Sell initiatives.
  • Monitor opportunities diligently and oversee the implementation of our Growth Framework to drive sustainable results.
  • Develop an intimate familiarity with Epsilon products, identifying both strengths and areas for improvement with precision.

Qualifications

  • A minimum of 4 years' experience working directly with clients and Digital Advertising teams.
  • Proven expertise in business development and opportunity identification. Previous experience in Account Management roles is highly desirable.
  • Exceptional organizational skills are paramount, given the focus on key brands and regional responsibilities. A thorough understanding of processes is essential for effectiveness.
  • Fluent English proficiency is required, along with proficiency in CRMs (Salesforce proficiency is advantageous).
  • Demonstrated proactivity and analytical prowess are essential attributes. The ideal candidate will proactively seek out opportunities and craft a compelling regional narrative that resonates across all markets.

Additional Information

  • Being part of a leading team in an industry in full growth and with great international projection
  • Monthly salary adjustments (solo arg)
  • Medical insurance
  • Training and Development Programs
  • Language training (English and/or Portuguese)

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