Senior Client Partner – Managed Services Sales

Infor (Munich BY, Deutschland) Vor 14 Tagen veröffentlicht

Location: Germany – home or office based

Position Summary

The Infor Consulting Services (ICS) Organization enables our customers to rapidly recognize the value of Infor Solutions in a responsible, timely and cost-effective fashion by providing our customers consulting, implementation, development and managed services. To strengthen the ICS Sales Team in the Central Region, we are looking for a motivated, and enthusiastic (Senior) Client Partner with focus on Infor Managed Services (IMS).

Reporting to the Head of ICS Sales, the (Senior) Client Partner IMS is primarily responsible for selling of Managed Services within the Central Region.  The (Senior) Client Partner will work with the License Team, Services Managers and Delivery Teams to sell the services to Infor customers and prospects.

Infor Managed Services (IMS) structures a perfect solution offering for customers to fit their needs and budget. IMS offers customers the ability to move day-today application support tasks outside of their organizations. As result, they’re able to reduce total cost of ownership while improving service— regardless of whether their deployment path is in the cloud or on premises. Several solution packages are available, including Service Desk, Technical Operations, Extension Lifecycle Management, and Extended Services.

Your Responsibilities Include:

  • Build up (and maintain) a long-term relationship with the customers in the assigned territory through the positioning of Infor as a solution provider and understanding of the customer business requirements (current assigned territory will be a set of Infor accounts within the DACH region).
  • Engage with the license new business teams to propose and present cost- effective services solutions in line with the license opportunity and which supports the bid strategy
  • Develop an account strategy for the assigned customers and territory to identify and develop opportunities by analyzing customers business requirements especially as it relates to how Infor’s services can unlock that business value
  • Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded
  • Develop and execute marketing campaigns to drive pipeline and revenue generation.
  • Acts as the “director” and “motivator” of the Sales Team e.g. Legal, Pre-Sales, Delivery Management and other disciplines which are assigned to a certain opportunity.
  • Ensure that an effective and winning proposal is being put forward, in an efficient and cost effective manner
  • Comply with all company processes and tools used to record and track opportunities and orders and report progress.
  • Manage opportunities for new business and installed base in line with Infor’s standard documentation and procedures.

Knowledge and Skills, you bring to the organization:

  • 5+ years of successful Managed Services sales experience
  • Experience and understanding of ERP systems
  • Demonstrated history of selling complex solutions
  • Know-how of Cloud solutions
  • Ability to work on own or as part of a team to achieve services sales targets
  • Ability to manage forecast / pipeline and reflect a true position with date driven deadlines
  • Preferable proven business relationship skills
  • Analytic and strategic strong in thinking, execution and messaging

·        Excellent communication, presentation, organizational and planning skills

  • Strong negotiation and closing skills
  • Excellent interpersonal skills to work as a team member and customer liaison
  • Proven ability to manage a sales campaign and close deals alongside license campaigns or as a standalone services campaign
  • Demonstrable ability to map out a close plan that incorporates all involved resources and contracts with a clear understanding of the customer sign off process and procedures
  • Confidence and ability to interface professionally with a wide spectrum of customers including C-level executives
  • Creative ability to run own campaigns in coordination with call efforts
  • Fluent in both German and English language is a must

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks time, please consider your submission declined.

Senior Client Partner – Managed Services Sales

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