Part Time Operations Manager / Client Services Manager

ESV Accounting and Business Advisors (Sydney NSW, Australia) 6 days ago

An exciting opportunity is now available with ESV for an experienced accountant who is looking to move away from billable hours into a strategic and people management role.

This is a chance to join a high performing team reporting directly with the CEO. The Operations Manager will be responsible for the administration and smooth running of day to day activities at ESV.

ESV is a mid-tier, 9 partner business advisory and accountancy firm located in the Sydney CBD. We pride ourselves on our 'small firm personality, big firm capability' - meaning we are big enough to challenge you with interesting and diverse clients, but small enough to help you grow and reach your individual goals.


As the manager of a small team of administration staff, you would be responsible for the smooth day to day running of all administrative tasks across the firm. The successful candidate will help deliver a highly valued client service experience. Some key responsibilities will include:

  • End-to-end workflow management of Client Service team
  • Project Management
  • Reviewing work
  • Work allocation
  • Draft and send client correspondence and compliance collations
  • Onboard and set up new clients
  • Manage the ESV billing process
  • Assist with any ad hoc admin projects
  • Willingness and ability to cover admin roles in staff absences


We are looking for someone that has worked in an accounting firm and have a solid understanding of the workings of a partnership model in a time-billing environment. You have a hands-on approach and the ability to establish effective working relationships with your colleagues.

  • Exposure to APS software would be advantageous
  • Staff management experience
  • Strong communication and stakeholder management skills
  • Solid time management skills, including the ability to manage multiple roles simultaneously
  • Strong interpersonal skills
  • Tertiary qualified (desirable)


ESV is an energetic, vibrant and professional firm. We have a great firm culture and are seeking someone that we can develop in the role. We will offer you:

  • An inclusive and friendly environment
  • Work life balance; and
  • A variety of reward programs and regular social events
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