Part Time Operations Manager / Client Services Manager

ESV Accounting and Business Advisors (Sydney NSW, Australia) 6 days ago

An exciting opportunity is now available with ESV for an experienced accountant who is looking to move away from billable hours into a strategic and people management role.

This is a chance to join a high performing team reporting directly with the CEO. The Operations Manager will be responsible for the administration and smooth running of day to day activities at ESV.

ESV is a mid-tier, 9 partner business advisory and accountancy firm located in the Sydney CBD. We pride ourselves on our 'small firm personality, big firm capability' - meaning we are big enough to challenge you with interesting and diverse clients, but small enough to help you grow and reach your individual goals.

KEY RESPONSIBILITIES

As the manager of a small team of administration staff, you would be responsible for the smooth day to day running of all administrative tasks across the firm. The successful candidate will help deliver a highly valued client service experience. Some key responsibilities will include:

  • End-to-end workflow management of Client Service team
  • Project Management
  • Reviewing work
  • Work allocation
  • Draft and send client correspondence and compliance collations
  • Onboard and set up new clients
  • Manage the ESV billing process
  • Assist with any ad hoc admin projects
  • Willingness and ability to cover admin roles in staff absences

Requirements


We are looking for someone that has worked in an accounting firm and have a solid understanding of the workings of a partnership model in a time-billing environment. You have a hands-on approach and the ability to establish effective working relationships with your colleagues.

  • Exposure to APS software would be advantageous
  • Staff management experience
  • Strong communication and stakeholder management skills
  • Solid time management skills, including the ability to manage multiple roles simultaneously
  • Strong interpersonal skills
  • Tertiary qualified (desirable)

Benefits

ESV is an energetic, vibrant and professional firm. We have a great firm culture and are seeking someone that we can develop in the role. We will offer you:

  • An inclusive and friendly environment
  • Work life balance; and
  • A variety of reward programs and regular social events
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