Client Services Specialist- Property Management

GC Realty & Development, LLC (Aguascalientes AGS, México) Seguir Publicado hace 18 horas

Contract 24.000 MXN

Do you have experience in US Property Management and are looking to take your career to the next level? Are you a go-getter that thrives on the hustle and chaos of Property Management?

We are growing from 1,400 to 3,500 doors under management in the next 4 years. This type of growth requires a group with US Property Management experience. We are not just building a team, we are assembling a squad of relentless warriors who will stop at nothing to provide the GC Realty Experience to our clients and residents. Do you have resilience? This job isn't easy, and it's not supposed to be. You'll be tested every single day, and we expect you to rise above, every single time.

Role Overview:

The Client Services Specialist at GC Realty & Development is a key client-facing role responsible for ensuring a seamless and positive experience for property owners. This role requires a proactive and responsive approach to client communication, managing all aspects of property management interactions with diligence and professionalism. The Specialist will handle everything from onboarding new clients and managing financial reviews to facilitating owner approvals and coordinating with internal teams to deliver the GC Realty experience. With strong negotiation skills, a deep understanding of property management practices, and the ability to remain composed and decisive under pressure, the Client Services Specialist plays a vital role in maintaining client satisfaction and contributing to the overall success of the company.

To put it bluntly, recognize problems, communicate, solve the problem, and communicate and repeat!

What You Will Get:

$8.00 - $12.00 Per Hour(USD) based on experience
Annual bonus opportunity
Monthly performance bonus opportunity
10 days of Paid Time Off (PTO)
7 US holidays are paid for
1 additional day of PTO to celebrate your birthday!
Google Reviews - Get paid for each 5 star review you get
Join our Better Book Club! The more you read, the more you get!
Opportunities for professional growth and fun team activities
Ability to have influence and make an impact right away. We want you to take initiative from the start.
An industry leader on your future resume

Your Background:

Experience working directly with property management clients(not an assistant of someone that has been doing it) in a role where you had to make hundreds of decisions a day yourself is a MUST have.
Understanding of local, state, and federal regulations around housing
Experience and competency around financial data related to property management.
Experience and ability to have tough conversations with clients.
Exceptional English skills! You speak fluently with a neutral accent
Minimum of 3 years of experience in Property Management
Strong understanding of how Residential Maintenance works in the US, understands and has experience with evaluating work orders for accuracy, processes such as routine inspections, preventive maintenance, emergency repairs, and coordination with contractors
A proactive, but calm under pressure, can-do attitude and top-notch understanding of the details.
Your own work-from-home set up, including a modern computer, stable and fast internet connection, and a quiet working space.

The GC Realty Experience

GC Realty & Development, LLC, has been around for over 20 years and is known around the Property Management world and an innovative industry leader! If we can't provide amazing service to our clients and residents then nothing else matters.

What makes us so special? Every day at GC Realty & Development LLC, we deliver The GC Realty Experience through our company core values: RESPONSIVE, OWN IT, WHATEVER IT TAKES, and BETTER RESULTS. The GC Realty Experience is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.

Are you the right fit??? We want our team members to know that quitting is never an option and you want obstacles only so you can break through them. This job isn't easy and it isn't supposed to be. You will be tested every single day, and this team expects you to rise above every single time.

We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast Straight Up Chicago Investor.