Collateral Document Management 抵押文件管理

Daimler (Beijing, 中国) 11天前发布

Tasks

Task Description

Conduct Daily Retail Operations with High Correctness and High Efficiency

• Actively monitor the escalated cases from outsourcing vendor of responsible regions on return file follow up and timely feedback the solution; Work closely with legal & EG to decide the solutions for special cases in daily work;

• Provide proposal to handle return file/application form related requests and special cases escalated from Dealers and Sales of responsible regions;

• Provide support and training to venders to guide their daily operations, close corporation with vendor management team;

• Conduct the regular reporting for return file/mortgage status;

• Provide the regular analysis on return file status quo and work out the planning and proposal whenever needed;

• Conduct vendor payment check monthly.

Training and communications

• Provide training material to internal and external (such as FCs), coaching junior team member;

• Provide excellent services to customers/dealers/regional sales by quick and professional feedback;

• Good communications with other departments and vendors, provide/obtain required information.to/from them timely;

Conduct Process Optimization and IT System Enhancement on Collateral Doc. management

• Take lead on Collateral Doc. Management team related processes/SOPs set-up, maintenance and optimization to ensure the processes are in line with related policy and guidelines;

• Take lead to collect and discuss system related requirement, BRD initiation, test case preparation and perform testing.

Others

• Take lead on specific project, ensure aligned with project team for the clear scope, timeline requirements;

• Support all internal and external audits, and follow up for audit findings, align with other teams if necessary;

• Back up team members when needed.

• Support any other ad-hoc tasks assigned by supervisor.

Qualifications

Qualification

Training and Qualification:

• Bachelor degree in Finance, Business Management, file Management or any other equivalents

• Fluent English, both written and spoken

• Mandarin

Technical Knowledge:

• Sound knowledge about Microsoft Office applications

Managerial knowledge:

• Good communication skills, especially cross-functional communication

• Sense of responsibility and chariness

• Good learning and execution ability

• Excellent presentation and writing skills

Experience:

• 3~4 years’ experience in a Financial Services Company, Bank, or other related finance industry or function.

• Experience in operations, documents management and service area will be preferable.

Benefits

  • Company car possible
  • Barrier-free workplace
  • Flexitime possible
  • Home Office possible
  • Good public transport
  • Events for employees
  • Health Benefits
  • Discounts for employees possible

Collateral Document Management 抵押文件管理

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