Innovid (NYSE:CTV) powers advertising delivery, personalization, measurement and outcomes across linear, CTV and digital for the world’s largest brands. Through a global infrastructure that enables cross-platform ad serving, data-driven creative, and currency-grade measurement, Innovid offers its clients always-on intelligence to optimize advertising investment across channels, platforms, screens, and devices. Innovid is an independent platform that leads the market in converged TV innovation, through proprietary technology and exclusive partnerships designed to reimagine TV advertising. Headquartered in New York City, Innovid serves a global client base through offices across the Americas, Europe, and Asia Pacific. To learn more, visit or follow us on LinkedIn or Twitter.

We are looking for a bright, hardworking, curious and passionate Collections Team Lead to join our finance team. This is a fantastic opportunity for an experienced individual to gain hands-on digital advertising industry exposure, resolving client issues and improving cash flow in an award winning digital advertising company.

The Impact You'll Make:

  • Manage three collections analysts and one cash application analyst.
  • Meeting weekly to review account trends, identify escalation points, and assist with outreach when needed
  • Manage a strategic account portfolio of customer receivables and work to maximize cash flow by solving customer payment issues
  • Full cycle of accounts receivable past due balances, including research, analysis, account reconciliations, and application of cash for global agencies, brands and publishers
  • Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles and address pain points
  • Resolving invoice discrepancies by collaborating with internal teams as needed
  • Maintain customer relationships by responding timely and accurately to both internal (company) and external (client directly) questions and requests for information through email and client facing ticketing system (Zendesk)
  • Understand the Innovid billing processes to provide guidance to customers, identify defects and improve resolution of AR
  • Escalating when appropriate to direct manager and/or senior leaders
  • Keeping detailed notes, task creation and reminders in our collection’s tools
  • Providing detailed updates to internal leadership teams on the customer account status and path to resolving outstanding issues
  • Work on a collection system dashboard project
  • Provide internal reporting

What You'll Bring to Us:

  • +2 year of people management experience
  • Advanced English skills
  • 5+ years of experience in AR/Billing/Collections
  • Excellent written and verbal communication skills
  • Ability to lead and encourage others
  • Bachelor’s Degree in Finance - Preferred
  • Experience within operational teams in a related industry (Advertising, Technology, Digital environments)
  • Strong competency in Microsoft Office Suite (Especially Excel, including Pivot Tables and VLookup) and handling multiple systems simultaneously.
  • High attention to detail - accuracy is the most important metric.
  • Ability to adapt to ever changing environments.
  • Team player with "people first" mindset

What We Will Offer You:

  • Unlimited Vacations
  • Monthly Inflation updates
  • Lunch Credit
  • OSDE 410 as medical assurance
  • English lessons
  • Gym coverage
  • Internet coverage
  • Stock Units (RSUs)
  • Learning & Development - Tools and Training
  • Hybrid & flexible working model - nice offices in Palermo with endless snacks & beverages
  • High visibility roles with a tremendous amount of growth potential
  • Global team and cross-company collaboration unlike anywhere else!

There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid.

Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. We're committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here.

If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Act, click here to understand how Innovid processes your personal information and how you can exercise your rights.