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Communications Officers, Senior Communications Officers and Assistant Managers, Corporate

36 days ago: Department of Industry

Job Description

About the branch

The Communications Branch sits within the Corporate Division and plays a key role in how the department tells its story and in supporting the department’s policy objectives. The branch manages a number of communications channels and offers advice on all aspects of communications. It plays a key role in supporting Ministers and the department’s Executive.

Successful applicants will join a dynamic branch with a strong focus on strategic priorities. We work closely and early with our policy and program colleagues. We are building strong communications capability across the department, including in writing and story-telling, leading a content-focused, digital first approach to developing impactful communications.

The Communications Branch takes pride in maintaining close relationships across the department, the portfolio and our ministers’ offices. We often engage with other APS agencies. We strive to ensure responsiveness, timeliness and quality. We value continuous improvement, keeping on top of communications best practice and evaluating our activities against objectives.

The work of the branch is diverse, shaped by the priorities of the department and reflecting the breadth of subject matters that fall under the Industry, Innovation and Science portfolio. We regularly work with our department colleagues on topics like science and commercialisation, industry growth, business support programs, resources and northern Australia.

Recent achievements that the Communications Branch had a significant role in include, organising the 2018 Prime Minister’s Prizes for Science, communications for the National Resources Statement, supporting Australia’s Women in STEM Ambassador and the Astronomer at Large, communication for the 2018–19 Budget outcomes for the portfolio, social media content for National Science Week, and managing the country of origin labelling information campaign.

About the sections

Policy, program and strategic communications

Our branch works closely with areas across the department, and communications colleagues, to address their communication needs. We aim to get involved as early as possible, providing the opportunity for us to help shape policy and programs.

You may develop communication strategies, prepare, edit or advise on content, coordinate ministerial announcements, curate case studies, support consultation processes, manage campaign and non-campaign advertising, assist in media and social media activities, coordinate events, and manage market and evaluation research.

Media and speechwriting

Our branch works closely with the Minister’s Office, policy and program teams, and communications colleagues, to produce high quality media releases, editorial and social media content. Speechwriters prepare well-researched, impactful speeches for our ministers for small events to large keynote appearances. We also manage media requests and brief the department’s executive on key media issues.

Internal communications

Our branch manages content and messaging within the department, including our intranet, noticeboards, staff emails and all staff events. We implement communication strategies to build the capability and understanding of staff across the department, including on topics like inclusion and diversity, flexible workplace arrangements and the work of our regional network.

We maintain a comprehensive and coordinated approach to internal communications with simple, authoritative messages and minimal clutter.

Online

Our branch experts manage online content for the department’s websites, including day-to-day publishing requests and large online content projects. The department is a leader in the Australian Government in ensuring our online content meet the Digital Service Standard. We take a user-focused, digital first approach to all content. We are building the capability of department in writing clear and simple online content.

Design and AV

Our design and AV experts prepare a range of high quality content for our ministers and the department’s internal and external channels. There is regular, engaging work covering a range of topics and content types. We work on content for strategies, reports, articles, case studies and capacity building resources.

Designers may produce materials like banners, booth designs for events and branding. They incorporate a range of design elements into their work, including photos, infographics and original illustrations.

Our AV team prepare high quality audio, video and photo content that can feature our ministers, executive officers, staff, stakeholders or business representatives.

What you will do

The branch is currently looking to fill vacancies at the APS5, APS6 and EL1 level. We anticipate having positions available for both communications generalists and specialists across a range of our functions.

As an Assistant Manager (Executive Level 1), Senior Communications Officer (APS Level 6) or Communications Officer (APS Level 5) you will provide communications support and advice to the department and ministerial offices. You will work with others in the branch and across the department to develop content and share it across the department’s channels.

The work of the branch broadly includes the following types of communications work:

  • Policy, program and strategic communications
  • Media and speechwriting
  • Internal communications
  • Online
  • Design and AV.

We welcome applications from candidates with interests or expertise in one or more of these areas.

Note that some responsibilities may involve interstate travel and after hours contact.

Our ideal candidates

Our ideal candidates at all levels:

  • will have expertise or experience in one or more of the communications responsibilities that are likely to be required, such as policy/program/strategic communications, media and speechwriting, internal communications, online, design, AV
  • are flexible and willing to pick up different types of communications activities
  • have a proven ability to work in a team and are committed to diversity and inclusion
  • are passionate about communications, with experience/knowledge of best practice for content development and channel management.

Specific skills and capabilities for each level are outlined below.

Communications Officers (APS Level 5):

As a Communications Officer you will:

  • have strong writing skills
  • have a proven ability to establish and maintain effective working relationships with internal and external stakeholders, including liaising on issues and responding to their needs
  • work under limited direction, be able to manage your own workload, plan short-term tasks and participate in strategic planning.

Senior Communications Officers (APS Level 6)

As a Senior Communications Officer you will:

  • have strong writing skills
  • have a proven ability to establish and maintain effective working relationships, including managing relationships to achieve goals
  • work under limited direction, be able to manage your own workload, plan short-term tasks and contribute to strategic planning.

Assistant Managers (Executive Level 1)

As an Assistant Manager you will:

  • have highly developed writing skills
  • have a proven ability to establish and maintain effective working relationships, including managing relationships to proactively identify opportunities, facilitate cooperation and achieve goals
  • be a strong strategic thinker, able to consider projects holistically as well as how they might relate to other bodies of work
  • make decisions based on strong judgement and understanding of risks
  • under broad direction, manage you own workload and possibly a team, and undertake strategic planning to align work with department goals and objectives
  • provide strong support for the senior management team of the branch.

Assistant Managers may also be required to manage small teams, including overseeing their work, building capability, coaching and providing feedback on performance.

Eligibility

Tertiary qualifications in Communications (or a related field) or relevant work experience is highly desirable.

To be eligible for employment in the APS and the department, applicants must be Australian Citizens.

Security Clearance

These positions require a Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.

Notes

This recruitment process is being used to fill current ongoing EL1, APS6 and APS5 positions. A merit pool may be established to fill future ongoing and non-ongoing vacancies should they become available within 12 months from the date advertised. Non-ongoing opportunities may be offered for an initial period of up to 18 months with the possibility of extension (maximum three years).

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, resume and any other documents. Applications containing classified information may not be considered by the selection panel.

You are required to complete your application online. Aligning your application with the above job description please provide an explanation of how your skills, knowledge and experience will be relevant to these roles (limit your response to a maximum of one page).

You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Contact information

For more information regarding this opportunity, please contact Michael Holberton via michael.holberton@industry.gov.au or 02 6213 6778.

Learn more about the department

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.

The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability.

Select the links on the left-hand side of the page for more useful information about a career with the Department of Industry, Innovation and Science.


About the branchThe Communications Branch sits within the Corporate Division and plays a key role in how the department tells its story and in supporting the department’s policy objectives. The branch manages a number of communications channels and offers advice on all aspects of communications. It plays a key role in supporting Ministers and the department’s Executive.Successful applicants will join a dynamic branch with a strong focus on strategic priorities. We work closely and early with our policy and program colleagues. We are building strong communications capability across the department, including in writing and story-telling, leading a content-focused, digital first approach...