Senior UC Consultant

Unifysquare (Melbourne VIC, Australia) 3 days ago

*Applications will be accepted from 18 August 2020 to 15 September 2020

Title/Position: Senior UC Consultant

Location: Australia

Department or Business Unit: Unify Square, Professional Services

Employment Type: Full Time

Min. Experience: Mid-level (10+ Years)

Job Summary: You will work with enterprises helping them with achieving their UC transformation goals.  This involves a wide range of activities covering Skype for Business and Microsoft Teams, creating effective documentation, validating/troubleshooting installations and helping to deliver the Unify Square portfolio of services.  Successful candidates will have deep technical knowledge of Skype for Business, Microsoft Teams, Office 365 and supporting technologies. Given the wide range of customer stakeholders that you will engage with, strong personal and communication skills are a must. You will be willing to travel to customer locations up to 50% of your working week with occasional travel to international sites.

Technical skills and experience required for this position include:

Deep expertise and knowledge in the following:

  • Design and Implementation of Microsoft Skype for Business, Teams
  • Strong understanding of core telephony concepts such as signaling, codecs, dial plans, phone number manipulation, call routing
  • Experience with Enterprise Voice deployments and rollouts
  • Subject matter expertise across all Skype for Business and Office 365 workloads to support delivery of high-quality consulting services
  • Experience integrating IP and TDM based telephony solutions
  • Deep understanding of LAN/WAN concepts and supporting infrastructure
  • Exceptional troubleshooting skills

Additional skills required for this position include:

  • Attitude, the drive and desire to get things done
  • Acting as a mentor to the wider community of Consultants across the global Professional Services organization
  • Convey the business value proposition of Microsoft UC to customer decision-makers
  • Team player and a willingness to help
  • Can work in a virtual, structured global organization
  • Broad understanding of business requirements and processes
  • Must be able to work proactively and under pressure
  • Excellent communication skills, both verbal and written
  • Strong presentation skills
  • Ability to communicate with stakeholders at all levels up to CxO level
  • Experience working with global multinational enterprises

Education & Experience:

  • Ten+ years of hands-on experience with Microsoft Unified Communications
  • Experience working with global multi-national enterprises
  • Bachelor’s degree in Computer Science or the equivalent industry experience

Senior UC Consultant

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