GENERAL ACCOUNTABILITY

You will be responsible for performing technical delivery and advisory services. The key focus will be execution of implementation, deployment, and migration projects, with a consultative approach aimed at promoting modern technologies in the customer workplace. You will be working with and supporting customers in small, medium, and large environments. The scope of work is extensive, and all candidates must have a broad range of Microsoft functional and technical capabilities and specifically, proficiency with the following technologies: Azure – including both IaaS and PaaS, identity management with AD, Azure AD, and ADFS, as well as virtualization and data center migration. The following duties are expected of this role:

  • Provide technical execution of project delivery services
  • Participate in requirements gathering and decision guidance workshops
  • Perform Azure implementation, deployment, and migration activities
  • Health checks & assessments
  • Support IP development for all service offerings – templates, best practices, operations runbooks, architecture and design documents, training/knowledge transfer packs
  • Provide internal support to a peer group of consultants
  • Engage the enthusiast community by participating in technical events and blogging

SPECIFIC ACCOUNTABILITIES

  1. Demonstrated experience with Azure implementation and operation experience, systems development, network operations, software support
  2. Effective learning skills, works well in a team environment
  3. The ability to accurately and effectively communicate both the technical and non-technical aspects of Microsoft cloud technologies and products to a variety of stakeholders within a wide array of presentation settings
  4. 1-3 years of experience in a technical consulting or Enterprise technical support environment with demonstrated knowledge in one or more of the following areas:
  5. IT infrastructure, capacity management, availability management, operations management
  6. Planning and documentation of assessments and roadmaps
  7. Understanding of cloud networking, including Virtual Networks, Virtual Network Gateways, Network Virtual Appliances
  8. Azure IaaS experience, including VMs, Scalesets, Load Balancers, Availability Sets, Azure Storage, Backup/DR
  9. Experience with creating ARM Templates
  10. Strong organization, time management, project management and negotiation skills desired
  11. Ability to handle customer critical issues and work in difficult situations

QUALIFICATION (EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES)

  1. Experience in related Microsoft technologies, including the Office 365 suite, Active Directory services, Visual Studio, PowerShell, and Azure Site Recovery
  2. Knowledge of the following would be advantageous: Microsoft security concepts, DNS, DHCP, TCP/IP, routing, network security, automation, DevOps, workload migration, PaaS adoption, and competing cloud providers and services (AWS/Google/SalesForce, etc.)
  3. Continuous learning mindset – We are seeking people that think differently and are biased toward action to accomplish great things
  4. Strong Communication Skills (including technical writing)
  5. Excellent demonstrated customer service skills
  6. Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders.
  7. Knowledge of French
  8. Sell to US customers; good command of English language is required

PHYSICAL REQUIREMENTS – DEMANDS ANALYSIS

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment with computer work. May have extensive periods of sitting, typing and phone use (may include headset). May need to lift up to 10 lbs. Travel, i.e. driving.


As a condition of employment, this job is subject to the successful completion of the following pre-employment conditions: Reference Checks, Criminal Background Checks, Driver’s Abstract and valid driver license if required for the role.


Insight Canada is proud to offer reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please inform us during the application process.

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