HBX (previously known as HYPEBEAST Store) commenced business in May 2012, is a one-stop news source for internet savvy fashion enthusiasts and cultural tastemakers. HBX is the global e-commerce platform that targets male and female online shoppers between the age of 18 and 35, and primarily sells third-party branded clothing, shoes and accessories to customers.
We are seeking a Customer Care Consultant to join our team! As the first point of contact, this position will be responsible for handling daily communications with our Japanese customers in a timely and professional manner. An understanding of how the e-commerce business operates will be beneficial to this role and the ability to work cross-functionally with all e-commerce departments will also be crucial. You will be working with a team to achieve set monthly revenue targets by providing exceptional customer service. So if you are a talented individual with a strong work ethic and are interested in establishing your career in e-commerce, then we want to meet you!
If you think you’ve got what it takes, please provide your cover letter, CV and expected salary.
This position is based and located in Hong Kong. Candidate must be eligible to work in Hong Kong.
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