As a Staff Transformation Consulting Architect within the Professional Services business unit, you will advocate and support our customers in progressing their IT transformation journey, specifically by helping them address the “how” when adopting transformational solutions. You will also focus on optimising and establishing IT operational processes that take advantage of VMware product capabilities. This exciting role interact at many stakeholder levels within our customer’s environment and must be able to demonstrate strong operations assessment skills, thought leadership, and customer service commitment. Common stakeholders include: Enterprise Architects, IT Operations Managers, Project Managers, Service or Portfolio Directors, VPs, and CxOs. Internally your stakeholders will be the Account team, Professional Service Directors, Services Sales and Delivery Managers. A staff Transformation Consulting Architect may be engaged through discretionary services to work autonomously, to build customised operations transformation solutions that meet a client’s unique business needs. Building a solution involves activities such as running workshops, conducting client interviews, secondary research, extracting input from the Account Team, engaging technical specialists and product stakeholders. As a Staff Transformation Consulting Architect, you will be responsible for the design of complex operational transformational solutions. The role requires proficient use of tools, frameworks, and design patterns to create your solutions. You will contribute to those frameworks, develop reusable intellectual property (IP) and coach internal & external stakeholders of its method. You will be working as part of a team comprising of colleagues with similar charters. To effectively build sophisticated strategies, it is essential to build a strong network among your peers and all stakeholder teams – which may also include partners. In this leadership role, you should be ready to take ownership of the initiatives and programs and be accountable for the stakeholder satisfaction of your solutions. The ideal candidate will have the right mix of Operations focused Consulting Skills, Architecture Experience, Business Acumen, Broad Technical Experience, and a strong passion for delighting the customer. The ideal candidate will need to understand the detail behind the solutions and be able to communicate a high-level vision. You will be acting as a leader in transforming a customer’s IT operations. A broad understanding of IT organisational and operational considerations, as they relate to VMware’s technology, will be foundational in addition to deep domain level expertise in the following area: Deep Domain Knowledge Management, Operations, Migration, User Experience, Applications, Broad Range of Technologies Responsibilities Drive practice business development with Client Services Executives to support pre-sales activities, with a primary focus on scoping work, creating proposals, and contributing to statements of work and RFPs Lead and conduct engagements in a billable capacity; ensuring solutions are delivered in accordance with the SOW and estimated effort Maintain an expert level depth of knowledge within the operations transformation area Provide high-level operations transformation direction and expertise in services pre-sales discussions with clients Work with VMware’s Professional Services Engineering team to define, develop and implement tools and documentation needed to ensure consistency of the solution methodology, and to create new services and solutions Ensure operations transformation consultation best-practices are instituted within legally binding contractual instruments, such as SOW’s Effectively communicate operations transformation solutions architecture to the customer, third parties and the delivery teams Create operational procedures, organisational models, communication plans, and onboarding procedures that will drive meaningful adoption of VMware products and services Lead creation of Application and Migration Strategies using VMware methodologies and frameworks (discover, analyse, plan, execute) Lead Agile sprint workshops that deliver a Minimal Viable Operation Model and Product (MVP) for the customer, through the addition of comprehensive and enhanced enterprise-scale features and capabilities, across multiple lines of business and corporate operations Participate in regional events to promote the Transformation Consulting practice, network with industry peers to maintain your expertise and adopt fresh ideas for growth, development, and improvement of the team Maintain proficiency in VMware’s operations transformation capabilities, value proposition and industry case studies Obtain continuous feedback from the field, customers and partners bringing market intelligence back to Professional Services Engineering and present recommendations on initiatives, which enhance operations transformation capabilities and offerings Requirements 7+ years of operations consulting experience and 15+ years of related IT experience Proficient understanding of the value proposition and fundamental purpose of VMware’s management offerings and the organisational and operational relationship to SDDC/Cloud/Hybrid Cloud/Containers/Digital Workspace/Security/Applications Proven experience with the governance structure and compliance challenges of organisations and their industry program framework, across at least two industry verticals – e.g. Energy, Government, Mining, Financial, Retail, Airline, Telecommunications Proficient competency with at least four technology domains – Cloud, Security, Virtualisation, High-Availability, Containerisation, Application Development, Storage, Compute, Automation, Reporting or Monitoring, Networking, Digital Workspace, User Experience Financial acumen which underpins the challenges of Modern IT and Digital transformation. You must have experience in at least two areas of financial management - e.g. Cloud economics, commercial partner engagement, ROI modelling, TCO assessment, sales revenue forecasting, product lifecycle forecasting, business unit budgeting 7+ years of experience with modern IT operations methodologies such as ITIL, ISO27001, ISO20000, and MOF - with emphasis on IT processes improvement Experience in a technical lead role for small or medium-size teams Strong presentation, executive client management and business development skills Excellent negotiation skills within enterprise-sized organisations Proven experience delivering IT organisation transformation projects Proven experience in executive communication and presentation deliver Excellent collaboration skills, both in-person and remote Ability to hold Australian Government Security Clearance if required for a customer engagement (Australian Citizen with a verifiable background) Ability to travel up to 30% Must possess ITIL Foundation certification IT4IT Foundation, TOGAF, Zachman Framework certification is desirable BEng/BFin/BEc/BSc/BA degree, or equivalent extended study demonstrating comparable primary and secondary research, and organisational skills. All other operations/reporting/technical training will be considered. Languages: English at professional level (additional languages also desirable). Category : Services and Consulting Subcategory: Consultant Experience: Business Leadership Full Time/ Part Time: Full Time Posted Date: 2021-09-02 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. 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