At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
About the role:
The Automation Controller is responsible for the effective transition of processes from delivery management into a production environment, all subsequent scheduling and business planning, relationship management, issue management and change management.
The role will own a process portfolio that spans multiple teams, departments and lines of business. As a key member of the Process Automation team, the role will work closely with the Automation Manager, Delivery Lead and Process Modellers commencing in the User Acceptance Test Phase to build a detailed understanding of the process and business contacts.
The Automation Controller will assume direct responsibility for the process upon its deployment to Production whereby stability and performance must be maintained into the future.
The ability to rapidly assess problems and enact resolution strategies will be underpinned by clear and concise communications. The successful applicant’s experience in Process Automation, Stakeholder Engagement, Workforce Management and Problem Management will be commensurate to these broad and unique requirements.
Key responsibilities include (but not limited to):
To ensure your success in this role, you will have:
Desired, but not essential, experience:
Benefits and Culture:
Keeping our employees safe
We’re currently performing all interviews, assessments and background checks online to ensure the safety of everyone involved.
Most of our employees are working remotely. For people who need to be in the office we’re following government guidelines on safe working. This includes regular cleaning, maintaining safe distances and limiting the number of people in the office at any one time.
Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.
The welfare of our employees is of paramount importance to us, and we will continue to do everything we can to keep our people safe during this difficult time.
We want every person who joins our team, every customer and every supplier to feel welcome. We see diversity as a source of strength - the more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation. Visit www.computershare.com.au to read our Diversity and Inclusion Policy.
| CERTAINTY | INGENUITY | ADVANTAGE |