Assistant Customer Care (m/f/d)

TGW Logistics Group GmbH (Marchtrenk, Österreich) Vor 26 Tagen veröffentlicht

TGW Logistics Group as international, fast growing company is one of the global players in the intralogistics industry. In order to further enable and continue our growth, we are currently looking for an employee supporting our Customer Service team.

In this diversified position, you will be supporting a team of five. You will be responsible for ideally caring for our customers and supporting our Key Account Managers in creating offers for spare parts, handling spare part orders and accounting. Apart from these tasks, you will also be in charge of various customer portals, preparing invoices for service supports and handle master data management. 

WHAT YOU'LL BE HANDLING

Supporting Key Account Managers in caring for existing customers

Independent and service-oriented handling of quotes

Independently ordering spare parts and handling invoicing

Data management in various customer portals as well as Master Data Management

Document administration and support in customer care projects

Invoicing of intercompany service support

WHAT YOU'LL NEED

Completed commercial education

Experience in sales back office or in customer care is an advantage

Service orientation as well as independent and structured way of working

Good command of German and English

SAP knowledge is an advantage

WHAT YOU'LL RECEIVE

A successful, international company with a strong focus on culture and values

Stable, foundation-owned company, 100% privately owned

A cooperative work environment with room for creativity

A well-structured training period and support by experienced colleagues

The opportunity to work with the latest technologies as well as numerous benefits


The minimum annual gross pay for this position is 32,599 Euros according to the collective agreement. A possible overpayment depends on your individual job experience and qualification.

Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.

Living Logistics. Promoting Careers.

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

As a foundation company headquartered in Austria, we are an internationally leading provider of intralogistics solutions. As a systems integrator , we take over planning, production, implementation and maintenance of distribution centres – including everything from mechatronics to robotics to the control system and software . Today, over 3,700 employees in Europe, Asia and North America excel with expertise and outstanding solution-oriented dedication.

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