Customer Care Officer - Dandenong

Reece Australia Pty Ltd (Dandenong VIC, Australia) 5 days ago
Customer Care Officer - Dandenong

Reece Group is a leading Australian distributor of plumbing, waterworks and HVAC-R products to residential, commercial and infrastructure customers. We’re an ASX listed company with more than 800 branches and 8,000 employees across Australia, New Zealand and the United States.

We’re proud to support our customers who provide essential services to keep the community safe, healthy and well. Whether that’s keeping the water running, the heating and cooling on, maintaining refrigeration or supporting our infrastructure.

Reece is committed to improving the lives of its customers and its people by striving for greatness every day.

About the Opportunity

We are seeking a Customer Service Officer to join our team in Dandenong South. You will have the opportunity to do the following:

  • Provide a strong customer service experience through accurate product and service delivery to our customers
  • Confidently talk to customers face to face or over the telephone, answering enquiries, service needs and complaints
  • Learn a wide product range and become a technical expert in your field
  • Reconcile invoices, process credit claims and accurately input customer service allocation into the Reece computer system.
  • Use your exceptional communication skills you will provide our customers and suppliers with the very best service.

About you:

At Reece, attitude is key! We aim to improve the lives of our customers and our people by striving for greatness every day. We’d like to hear from you if you have the following:

  • Passion for providing outstanding customer service
  • Exceptional communication skills on all levels
  • Ability to prioritise multiple competing tasks
  • Ability to approach problems calmly and methodically, involving others where appropriate
  • Have a strong work ethic and the ability to work autonomously within a dynamic environment.
  • Your initiative partnered with your ambition to do things well will see you enjoying this opportunity
  • Be a team player

In return you’ll be generously compensated, given a uniform allowance, receive significant product discounts, have access to fuel, gym and other awesome discounts, extensive training, but most importantly you’ll have the opportunity to reach your potential and foster a long-lasting career!

If you want to work with great people in a supportive culture, put your career first and apply today!

How can you build a career with Reece.

Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Customer Care Officer - Dandenong

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