Requisition ID: 253973
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
SAP Upscale Commerce Product Specialist
In Support, people are key. By people we include our customers, our team, and SAP’s Success. As a Product Specialist for SAP Upscale Commerce and part of our support team you will support our customers on a 24 x 7 x 365 base guiding them on how to use our solution to build their online stores and provide support for all assigned areas. You will learn how to build, configure an online store using our SAP Upscale Commerce product. You will become an expert on how to use all the features (guiding our customers to best used them), troubleshoot configuration issues and interact with the product team to support special customization requests. The goal is to make sure that customer value is achieved.
You will work closely with our Customer Advisors to help address issues effectively and contribute in the improvements and maintenance of knowledge base content targeted for our customers and/or our internal team members. You will also play a customer advocate role by feeding back valuable information to the Product team on how our customers interact with SAP Upscale Commerce.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.