Job Description

  • Join an industry leading and reputable organisation 
  • Work with a dynamic and supportive team
  • Benefit from career opportunities

Experienced, Dynamic, Passionate with Great Customer Service!

Laser Plumbing Vermont are seeking interest for an Customer Engagement Officer. We are looking to fill this position by bringing on a fresh staff member whom we can hit the ground running while quickly adapting to current systems and process'.  We will also train the right candidate to successfully engage with technicians, suppliers and customers. 

Laser Plumbing Vermont is a proud family of quality-focused trade service professionals in the plumbing industry. 

The position is varied, so you will never be bored, yet clearly defined so you will know your responsibilities and be able to manage your time accordingly.

This position will have responsibility for the following:

  • Managing a suite of clients through,
  • Managing budget and hit or exceed monthly SLA's and KPI's as established by the business.
  • Maximise potential and optimise incremental growth across your client portfolio.
  • Entry of all job related costs to operating program.
  • Collaboration with internal teams to maximise cross selling opportunities.
  • Managing clients requests and building a rapport with your list of clients.
  • Contribute to the development and implementation of strategies

To be successful in this role you will have the following skills and attributes:

  • Have a warm and friendly personality
  • Ability to manage and retain business
  • Have excellent communication skills (by email and phone)
  • Work well under pressure, find opportunity and drive business
  • Ability to think outside the box and problem solve
  • Exceptional time management skills
  • Intermediate MS Office skills
  • Ability to manage and retain business
  • Excellent organizational, analytical and influencing skills.

As an employee of the Laser Plumbing Vermont you will enjoy the many benefits that working for an industry leading and reputable organisation offers. We believe in developing our employees and enabling them to reach their full potential.

The job is a full time position and based in our office in Vermont.

This is a fantastic opportunity for an Administration Assistant. If you display excellent organisational skills, wanting to make your mark on a market leading organisation, then we would like to hear from you.

Apply Now!

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