Customer Facing Team Member - Carltonville Area (JHB West Rand)

KFC (Rand, DN, India) 18 days ago

 To provide an excellent service  to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area


- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
- Prepare products using approved KFC procedures
- Monitor product quality by checking and acting upon expiration dates and times for products
- Ensure the correct use of product holding equipment in respect of holding times and temperatures
- Keep the Customer Service Area  and Front Counter clean and tidy
- Follow all cash handling procedures as per Company Standards
- Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
- Adhere to Yum’s culture principles
- Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Work Level


Job Type



Market Related

EE Position



JHB West Rand

Customer Facing Team Member - Carltonville Area (JHB West Rand)

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