Customer Manager On-Premise Indonesia

The Coca-Cola Company (Jakarta JK, Indonesia) 17 days ago

Customer Manager On-Premise Indonesia

LOCATION: INDONESIA

Our vision is to love brands, done sustainably, for better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing. As a Customer Manager On-Premise Indonesia, you’ll develop system aligned strategy with the on-premise customers in Indonesia to drive value creation and manage the long term partnership.  

We are looking for people that have a passion for building relationships and will be proud to be a representative of our brands, are results driven and have customer leader experience.

What You’ll Do for Us

  • Lead, design and implement integrated short and mid-term strategies for the on-premise customers in Thailand Indonesia to  accelerate incidence-, NSR- and Margin growth with the customer by bringing in the “voice of the customer” into our TCCC program design early and thus maximize relevance and execution at the POP/ “shop floor”
  • Key Deliverables are: Customer-relevant occasion and portfolio development plans, defining shopper relevant category bundles and mechanics, an impactful calendar of activation that ties in with our customers’ activation cycles, briefing marketing accordingly for communications requirements and in outlet experiential requirements, as well as aligning execution requirements with OUs operations and bottlers. This is inclusive of Revenue pools/ Targeting of occasions, shopper types, bold OBBPC approaches to drive the right assortment, SKU optimization, product and equipment innovation, value to market playbooks.
  • Ownership of channel and customer metrics and analyses as well as agreement compliance, channel coherency and advanced analytic based approaches for leading edge category planning and customer negotiation

Qualifications & Requirements

  • Bachelor’s degree or equivalent work experience is required
  • 5-8 years strategic leadership roles with customers.  Bottling experience or On-premise experience is ideal
  • Strong planning and collaboration skills 
  • Business experience across multiple functions (Revenue Growth Management, commercial, categories and/or channels)
  • Strong financial and business system acumen, and foundational understanding of consumers

KEY KNOWLEDGE REQUIREMENTS 

MASTERY OF (REQUIRED)

  • Customer Value Creation
  • Revenue Growth Management
  • System Alignment
  • Negotiation
  • System and Customer Economics

BROAD EXPERTISE IN (GOOD TO HAVE) 

  • Marketing
  • Digital/ecommerce
  • Supply Chain
  • Project Management
  • Value to Market

What We Can Do for You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
  • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

As of January 2021, this role will report into Asean South Pacific Organisational Unit


Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Customer Manager On-Premise Indonesia

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