How will I help?
As a Customer Service Consultant, you will play a pivotal role in supporting and executing an exceptional customer experience for our clients in BT Financial Group. You will contact our customers, advisors and financial institutions to facilitate the accurate and timely completion of customer requests. You will investigate any issues and find appropriate resolutions through various communication channels. You will also be responsible for:
What’s in it for me?
Join a rapidly growing team and be part of the future of a business that has been around for 200 years and whose vision is becoming the world’s best service company.
You will join one big, supportive team and working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
What do I need?
In order to be successful in this role, you will need to be able to work in a fast paced and challenging environment. The required attributes that we are currently seeking include: