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Customer Service Coordinator - Permanent Part Time

29 days ago: Seeley International Pty Ltd

Job Description

  • Permanent Part Time – 2 Full days per week (job share) with flexible opportunities
  • Global, innovative company with reputable products
  • Opportunity to grow and develop

Looking for balance in working hours?

We require an experienced Customer Support Service Coordinator interested 

in joining Australia’s largest cooling and heating manufacturer.

About Us...

Seeley International is one of Australia’s fastest growing Reverse Cycle companies with an impressive array of products including VRF, Ducted and split systems. We are Australia's largest manufacturer of evaporative air conditioning and gas heating for domestic, commercial and industrial markets, with iconic brands such as Breezair, Braemar, Convair, Coolair, AIRA and the new ground-breaking Climate Wizard, winner of multiple international awards.

At Seeley, we strive to be the best we can be. We produce quality products that push the boundaries and enhance the lives of our customers.

Seeley International currently employs more than 500 staff and has plans to develop and grow both in Australia and overseas, which will further cement its reputation as a global leader.

The role

Based in Noble Park, Victoria we are currently looking to recruit a permanent part time highly motivated and skilled Customer Service Support Coordinator to work in the call centre. You will be responsible for working with customers, technicians and providing general office administration duties. Reporting to the Office Team Leader in a team focused environment, this is a great opportunity to utilise your professional skills on a daily basis.

The person

The successful candidate will have proven experience working in an office environment with a strong call centre and customer service focus. You will be highly organised with a proven record of juggling multiple tasks and demands with the ability to deal with challenging customers in a professional manner. Experience in a similar role, managing inbound and outbound phone calls with strong organisational skills, time management skills and attention to detail is essential.

Additional skills required are:

  • Clear verbal communication skills
  • Accurate data entry skills
  • Basic computer skills and knowledge of Microsoft office
  • Proven ability to form and maintain strong working relationships with customers and technicians
  • Ability to reconcile work orders and complete invoicing
  • Strong customer service focus to provide customers with information
  • Location understanding of the Melbourne South Eastern & Mornington Peninsula areas
  • Knowledge of the IT data base PRONTO would be an advantage

If you have a passion for providing exceptional customer service and working in a team environment with the above skills, please send a covering letter outlining your experience and addressing the criteria above together with your resume ASAP.

Ready to take the next step in your career or long for a work/life balance ..…. Then why not consider this role and join a successful international business? If you are keen to learn and enjoy a role full of new challenges we would like to hear from you. 


Simply complete the application process by clicking the

‘Apply Now’ button and we’ll be in touch. 

Don't delay as we will appoint as soon as the right person is found.

 Permanent Part Time – 2 Full days per week (job share) with flexible opportunitiesGlobal, innovative company with reputable productsOpportunity to grow and develop Looking for balance in working hours?We require an experienced Customer Support Service Coordinator interested in joining Australia’s largest cooling and heating manufacturer. About Us...Seeley International is one of Australia’s fastest growing Reverse Cycle companies with an impressive array of products including VRF, Ducted and split systems. We are Australias largest manufacturer of evaporative air conditioning and gas heating for domestic, commercial and industrial markets, with iconic brands such as Breezair, Braemar, Convair, Coolair, AIRA and the new ground-breaking Climate Wizard, winner of multiple...