Job Description

Customer Service Representative - Outbound and Inbound (Kelana Jaya)

At RAIG we connect businesses anytime, anywhere and our products automate businesses around the world.  We are looking for highly Passionate, fully Committed and Forward-Looking Customer Service representatives to be part of our talented team to work hand-in-hand with us to achieve our common goals.

Responsibilities;
•  to handle inbound and outbound calls
•  relevant customer data to be updated in provided system precisely.
•  ensure and maintain professionalism in handling customer's inquiries on company's products and services.
•  advise customers on product benefits
•  to be accurate and deliver a quality after sales  service to our customers efficiently
•  to ensure the achievement of daily target set by the management
Requirements;
•  candidate must be highly passionate
•  good command of English; Malay language and the ability to converse in other dialects will be an added advantage
•  pleasant personality with strong persuasive and good communications skill
•  basic accounts knowledge will be an added advantage

(Kelana Jaya, SS7, Petaling Jaya)


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