Customer Service Representative - Part-Time

GWA Group (Perth WA, Australia) 7 days ago

Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we help to save millions of litres of water each year. Since 1886, the experts at GWA have designed innovative, high quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

GWA’s success is driven by a global team that share a passion to make life better by creating superior solutions for water, our planet’s most precious resource.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Feel Inspired? Then this may be the opportunity for you!

We’re in the middle of an exciting evolution! We have recently moved into our brand new offices in Welshpool, WA and we are looking for a part-time Customer Service Representative to join our fantastic team. Our Customer Service team is all about being great to deal with and we’re always striving to delight our customers. Come to work each day and be inspired by our fun, collaborative Customer Service team environment.

Reporting to the Customer Service Manager you will be responsible for providing both professional telephone customer support services and responding to email enquiries whilst building relationships and assisting the busy sales team. Additionally, our Customer Service Reps become the experts across all brands and products, but don’t worry if you don’t know much about bathroom gear, as full training will be provided. Your working hours will be 20 hours per week, working Monday to Friday covering our busy periods.

You’re known to be someone who customers always enjoy talking to. You’re helpful, and nothing is too much of a problem for you. Previous contact centre experience is a must. You’re definitely keen to learn new things and are ok with structure and standard ways of working. Following the rules means that you and your team-mates will always deliver the same great level of service to your customers. Strong computer and keyboard skills are essential.

As an employer, we offer a great deal and we're proud of the workplace we've created. We're an open, supportive workplace where we learn and improve together and value contribution. GWA is poised for an exciting future … so joining this winning team will be an awesome career move.

Apply now and be part of a company that is making life better for our customers, consumers and communities.

Customer Service Representative - Part-Time

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