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Customer Service Representative / Receptionist

24 days ago: Waste Connections, Inc

Job Description

Job Title
Customer Service Representative / Receptionist
Employee Type
Employee
Requisition Primary Location
Kelowna, British Columbia
Job Description
This is a permanent full time position. 7:30 am – 4:00 pm, Monday – Friday.
Occasional Overtime when required and STAT holidays on a rotational basis (2 times per year)
Waste Connections of Canada, the leader in non-hazardous solid waste and recycle management in North America is looking for a Customer Service Representative / Receptionist to join our team in Kelowna, BC .
We are looking for a SAFETY inclined, energetic, autonomous and proactive team player who is capable of letting their smile shine though the telephone and interested in making a difference in his/her team and community.
Responsibilities and Duties
+ Manage daily administrative tasks including establishing work priorities
+ Answer and direct incoming phone calls and assist local customers and residents with their waste and recycling collection inquiries
+ Utilize critical thinking skills to identify and assess customer's needs to achieve satisfaction
+ Follow communication procedures, guidelines and policies
+ Serve visitors by greeting and assisting them or directing them to the appropriate party
+ Perform clerical and reception duties including sorting incoming mail, filing, photocopying, faxing, bank deposit, office organization, etc
+ Assist with the development and implementation of reporting procedures
+ Place office supply orders
+ Additional tasks and special projects as required
Qualifications and Skills
+ Minimum High school diploma
+ 5 years directly related to office administration
+ Solid knowledge of MS Office Applications, with working knowledge of Microsoft Excel
+ Organizing and coordinating skills
+ Maintain professionalism when dealing with high stress environments.
+ Ability to communicate effectively, both orally and in writing
+ Ability to analyze and solve problems
+ Ability to gather data, compile information, and make decisions based on that
+ Ability to foster a cooperative work environment
Thank you for your interest, only those successful will be contacted.
We are an equal opportunity employer.
Job Requirements:
Education:
Language:
Certification(s):
Competencies:
Responsibilities:
Skills:
Who We Are
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.
Our Opportunities
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.
Job Title Customer Service Representative / Receptionist Employee Type Employee Requisition Primary Location Kelowna, British Columbia Job Description This is a permanent full time position. 7:30 am – 4:00 pm, Monday – Friday.Occasional Overtime when required and STAT holidays on a rotational basis (2 times per year) Waste Connections of Canada, the leader in non-hazardous solid waste and recycle management in North America is looking for a Customer Service Representative / Receptionist to join our team in Kelowna, BC .We are looking for a SAFETY inclined, energetic, autonomous and proactive team player who is capable of letting their smile shine though...

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