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Medfinancial Customer Service Representative

EdFinancial
Knoxville, TN
2 days ago: EdFinancial

Job Description

Job Descriptions:
Medfinancial Customer Service Representative
Some of the requirements are below:
+ Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
+ Responsible for the security of workstation and work area in regards to the confidentiality of the data and the systems
+ Review Employee Handbook quarterly for changes and updates
+ Maintain good attendance and punctuality
+ Maintain professional dress and behavior
+ Maintain positive attitude under stress
+ All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment.
+ Work and communicate in a team environment
+ Type data into required systems with both speed and accuracy
+ Handle inbound phone calls from hospitals and patients.
+ Make outbound phone calls to patients.
+ Complete manual tasks, in a timely manner, as assigned by team leader or supervisor
+ Maintain department standards and achieve goals
+ Provide feedback to department and company
+ Meet Medfinancial standards/expectations for call statistics, quality and schedule adherence
+ Assist with projects as needed
+ Other duties deemed necessary
+ Must be willing to work 3:30 - 8:30pm M-Th.
Required Experience:
Educational Requirements
Associate's degree or experience directly related to the duties and responsibilities specified.
Knowledge,Skills & Abilities Desired
+ Knowledge of Medfinancial projects and practices
+ Ability to develop and deliver presentations
+ Bilingual skills desirable
+ Ability to create, compose and edit written materials
+ Ability to provide clear and concise directions
+ Ability to communicate to various levels of participants (developers, executives, stakeholders, subject matter experts, etc.)
+ Skill in the use of Microsoft Office Software Products
Keyword: Billing, Medfinancial Customer Service
From: Edfinancial
Job Descriptions:Medfinancial Customer Service RepresentativeSome of the requirements are below:+ Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.+ Responsible for the security of workstation and work area in regards to the confidentiality of the data and the systems+ Review Employee Handbook quarterly for changes and updates+ Maintain good attendance and punctuality+ Maintain professional dress and behavior+ Maintain positive attitude under stress+ All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment.+ Work and...