Do you have a customer first mindset? Do you thrive on change? You want to help us to continuously improve our service quality and customer experience? Then join our growing team in Linz! :)
Who we are: Dynatrace is a leading software product company founded in Linz, Austria with more than 2,200 employees worldwide.
Our vision: We believe the world needs software to work perfectly.
The Customer Success Manager (CSM) is responsible for managing success, preserving renewals and identifying growth opportunities for assigned accounts in their territory by setting goals, driving adoption, demonstrating value and focusing on growing relationships with key account personnel. The CSM will drive renewals and account growth, navigate enterprise organizations, and collaborate with our Champions and Dynatrace account team alike to ensure on-time renewals.
You want to hear what Dynatrace ONE is all about? Quickly listen to one of our global leaders: [...] want to get a feeling for the expectations on this role from one of your peers? Quickly listen to our CSM Carolina: [...] to legal reasons we are obliged to disclose the minimum salary for this position, which is € 60,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.
Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.