Nordcloud is a European leader in cloud implementation, application development, managed services and training. It's a recognised cloud-native pioneer with a proven track record helping organisations leverage public cloud in a way that balances quick wins, immediate savings and sustainable value.As well as partnering with VMware, Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform and Amazon Web Services – and is featured in Gartner's Magic Quadrant. Nordcloud has 10 European hubs, over 500 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates. IBM announced its acquisition of Nordcloud on December 21, 2020.
Currently, we're looking for a person ready to join as Delivery Executive.
What does a Delivery Executive actually do?
The Delivery Executive (DEX) is a key member of the customer facing sales and delivery teams facing Nordcloud's biggest clients. The Delivery Executive's main task is to ensure the smooth delivery of the customer services and management of the overall cloud and transformation journey. Working alongside our sales colleagues and technical lead architects and project managers, the DEX is a key role deployed for client engagements all over Europe.
The daily duties include things such as:
Stakeholder management on technical and senior management level
Sales and pre-sales work with new sales cases within the assigned or new customers
Managing the contract SLA and financial aspects
Demand management and capacity planning for managed & professional services
Facilitation of feedback and demand towards Nordcloud internal product owners
Ensuring we follow planning, reporting, escalation and lessons learned processes
The most successful DEX colleagues ensure happy project teams and customers alike. Their role is to promote modern ways of working and consulting the customer towards transformation. The role looks beyond what typically is done by PM or SDM in the organisation.
What would you need to be successful on this position:
Fluent English & German skills
Senior Consulting experience with a customer solution focused mindset
High-level Technical understanding of data center IT and cloud operating models and patterns
Proven Legal and Commercial competence to handle contracts, budgets and
Experience in a broad spectrum of delivery methodologies ranging from ITIL to Scrum with an Agile mindset preference
Outsourcing and Service Management background
Proven experience in working with global enterprise customers on senior level
Good comprehension of P&L and factors influencing the commercial success of a project
High end presentation skills and ability to facilitate workshops and conflicts
Show ownership and courage to drive your project
Treat people as people, nurture their motivation, forgive their mistakes and encourage them to creatively contribute
Demonstrate a no-nonsense attitude focusing on communication, value and consensus
What makes us smile even more is if you bring some of the following skills:
Interest in customer business, understanding how your team's output can impact the project outcome
Designer approach “build it as your own”
Leadership in all levels of project interaction
Contribution to our project/team leaders community
Why is Nordcloud your next career move?
Lots of opportunities to develop your expertise while working together with our leading European Cloud Professionals. We have 200+ certified AWS experts, 100+ certified Azure experts and 70+ certified Google Cloud experts working from 19 different offices in 10 European countries
Brilliant and friendly colleagues comprising 30+ nationalities from all over the world with "Hold my coffee/beer - I got this" attitude
We're continuously developing our business – that means, we're not stuck with the attitude of doing things as they've always been done
A chance to work with a variety of high-profile customers from several industries using cutting-edge public cloud technologies
We work closely with the biggest players in the cloud industry: Amazon Web Services, Google and Microsoft
Work when you're the most productive. You get up early or can't work before your 3rd coffee? We offer flexible working hours. As long as the customer is happy, your colleagues are happy and you are happy - we are happy as well!
Events & fun – beside all your interesting work assignments, feel free to enjoy our extra-curricular activities such as a virtual weekly coffee catch-ups and Tuesday after work!
We grow together! There's a possibility to gather valued certificates and participate in world class courses and trainings – choose from various courses to ensure continuous learning with a personal training budget!
The position is remote but you need to be based in Austria so a valid working permit in EU is required.
Working at Nordcloud is not just the next best job – it's the chance of a lifetime to leave your mark on the IT industry!
The first impression of our team and the Nordcloudian culture you can get on our INSTAGRAM profile
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