Delivery Partner Executive

IBM (Buenos Aires, Argentina) Publicado hace 4 días

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
Este rol es responsable de liderar y gestionar la entrega de servicios de seguridad asegurando el cumplimiento de los niveles de servicio incluídos en el alcance, manejando las expectativas del cliente y manteniendo el contrato saludable a nivel contractual, financiero, satisfacción de cliente y delivery.
Principales responsabilidades:

  • Liderar al equipo de proyecto que brinda servicios de seguridad siendo el punto focal para las priorización y ejecución de servicios.

  • Integrar a todas las áreas de servicio para asegurar cumplimiento los entregables contractuales y manejando las expectativas de cliente gestionando los riesgos y problemas en el proyecto

  • Mantener una participación activa en los comités y reuniones con los clientes liderando la agenda de la reunión.

  • Identificar opotunidades de mejora en el servicio manteniendo una comunicación eficiente con los líderes de servicio.

  • Es responsable de la gestión financiera de proyectos asegurando los ingresos provistos, la facturación en tiempo y la gestión de costos manteniendo la rentabilidad saludable.

  • Es responsable de la gestión de costos de proyecto, validando los costos internos y externos, buscando eficiencias y reducción de costos año a año.

  • Monitorear y controlar los niveles de servicio reportando con anticipación potenciales problemas en el servicio a través de alertas ejecutivas.

  • Liderar la resolución de incidentes críticos manteniendo una comunicación asertiva con el cliente y las áreas de servicio.

  • Comprender los requierimientos de cliente identificando, guiando y apoyando el cierre de oportunidades de nuevos negocios en la cuenta.

Required Technical and Professional Expertise

  • Experiencia en la gestión de proyectos de Seguridad de la Información no menor a 5 años.

  • Conocimiento de estándares de seguridad.

  • Identificación de riesgos, amenazas y gestión de incidentes

  • Operaciones de seguridad en instituciones financieras (deseable)

  • Experiencia en proyectos

  • Liderazgo de equipo

  • Habilidades blandas para la gestión de personas

  • Conocimiento de soluciones en servicios de seguridad de la información

Preferred Technical and Professional Expertise

  • PMP Project Management Professional PMI

  • ITIL

  • Certificaciones en Securidad de la información

  • Ingles intermedio

About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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