S&OP and Demand Planning Manager

Context

Imerys is a world leader in creating specialty solutions that improve everyday life. Our success is built on our people and creating an environment where our 16,300 employees around the globe can thrive.

High Temperature Solutions (HTS)/Calderys is an Imerys Business Area which serves three core markets – Refractory solutions, Foundry & Metal flow, and Absorbents.

We combine unique business expertise to provide customized and innovative solutions from our 35 plants along with end-to-end value-added services to all our customers.

Being an international business, we offer to our more than 2500 employees a world of opportunities in our various locations in 33 countries.

We put to work over 100 years of expertise to foster a positive impact for all our stakeholders. Every day we build a sustainable future through teamwork, customer orientation, and a proactive mindset.

We are a company where performance is recognized and learning is promoted; an environment where you can grow and fulfill your potential; a workplace where every day is a new day and it is NEVER BORING!

For more information on what we are made of, please visit [...] the frame of a challenging and international transformation project aimed at bringing benefits to everyone who interacts with the Group, especially for customers with greater focus on sales activities and customer-driven innovation efforts, he/she will work on the animation of S&OP processes for HTS EMEA Region.

He/she will animate & improve a world class Sales, Inventory and Operations Planning process across the enterprise to improve customer satisfaction, profitability, inventory turns and working capital.

He/she will facilitate and drive results in a fast paced environment, leveraging his/her strong interpersonal and leadership skills. 

Key leadership position reporting directly to the EMEA Supply Chain Director, this position requires S&OP / SIOP (Sales, Inventory and Operational Planning) background.

Responsibilities

He/she will

• Participate in the implementation and leading the execution of the global S&OP processes for HTS Business Area.
• Execute all facets of the S&OP process to provide an optimum customer service level and working capital performance as defined by the organization’s business operating plans and strategic objectives.
• Coordinate demand forecasting process, incorporating business intelligence and forecast information from Segment and finance, for multiple time horizons (rolling 18 month, year end + following calendar year at Budget time) on HTS EMEA
• Create and maintain demand forecast models for statistical sales forecasts
• Provide demand planning input and forecast to business analyst (for each segment) for review
• Ensure data generated by Sales business analysts is suitable for S&OP process. Initiate improvement actions when required. 
• Write S&OP meeting minutes, communicates key conclusions to stakeholders (sales & finance) and performs follow-up of actions
• Define and maintain key S&OP KPIs, incl. S&OP meeting attendance, forecasts accuracy, adherence to S&OP guidance from operations etc.
• Lead the HTS EMEA S&OP management reviews  incl. run pre-S&OP meetings (demand consensus, supply response, demand/supply reconciliation), prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for S&OP meetings & executive review where appropriate.
• Partner with the marketing and sales of each segment, to ensure the demand consensus process delivers an agreed upon, workable volume forecast (mid and long term); ensure gaps and overlaps are addressed, scenarios are completed and issues appropriately escalated to meet business objectives.
• Continuously review the S&OP process to ensure it suits business needs and is up to date with best practices
• Key interfaces: strong partnership to be built with (i) Segments leadership, (ii) product management, (iii) Supply Chain, (iii) Operations; (iv) Purchasing; (v) Finance
• Participate in monthly best practice sharing meeting with other regions 
• Drive transformation and implement new BA organization and structure for his/her perimeter

Profile/Competencies

Qualifications 

• Master’s degree required with major in a technical field preferred (e.g., industrial engineering, business, etc.); 
• Minimum 5 years related supply chain management experience including design, implementation and execution of Sales & Operations Planning and related processes (e.g. Demand, Supply, and Material Management) in a multi-site environment

Essential

• Demonstrated ability to meet operational goals while also fostering a positive work environment
• Strong interpersonal communication, leadership and coaching skills
• Analytical and planning skills to establish supply requirements
• A track record of implementing and improving performance
• Knowledge of ERP systems
• Project management 
• Advocate for data integrity
• Strong communication skills and collaborative mind-set
• Others: strategic thinking, interpersonal skills, ability to propose solutions
• English / French mandatory
• German is a plus