Job Description

  • Shaping the future of payments

Koku is reimagining the way in which businesses handle payments. Cross-border payments cut too much into business margins. Were changing this at Koku. We were founded with one mission in mind: to enhance financial solutions and empower lives, and we are committed to making financial services fairer, faster and more accessible to the world.

  • Our Culture

Passionate problem-solvers with bold personalities and a small ego are welcome. This is not just about taking a job with a title. This is about building something meaningful. Well cut to the chase — working here isn’t for everyone. We move fast and we seek people with initiative. You’ll work alongside the most talented and driven individuals who value the autonomy and freedom to experiment. Youll be on our team not only because youre competent at what you do, but also because you share our vision and youre excited to share your opinions to design and build better payments experiences for our customers.

  • The Opportunity

User Experience Designers will be responsible for crafting how individuals interact with our products and services. This is not a support role: you will collaborate closely with various stakeholders in the company to understand and prioritise design requirements to support business goals. You will be involved in every part of the design process, from product research to prototyping and user testing to enhance the product experience.

  • Things youll do

Translate high-level requirements and use cases into process flows, low to high fidelity wireframes, UI designs flowcharts, and interactive prototypes

Define UI elements across iOS, Android and web platforms, and build a living style guide to communication the brands design system

Conduct usability testing and gather insights from users feedback

Work closely with developers to implement design specifications

Develop an engaging brand voice and product style to craft a delightful user experience

Drive consistency and clarity in tone, terminology and put in place a systematic approach for all product copy that follows a set of guidelines

Technical

3+ years of experience as a user experience design team lead with in-depth knowledge of user experience design processes and methodologies

Ability to facilitate design sprints

Experience with developing component-driven style guides

Strong understanding about various forms of requirements discovery methods such as participatory and iterative design techniques, observational studies, customer interviews and usability testing

Experience working closely with developers to implement design specifications

Demonstrate the ability to communicate complex concepts, processes or products with clear and concise language and visuals

Proficient in design and prototyping tools such as Sketch, Adobe XD, Framer and other similar tools


Attitude

Resonate with our mission to make financial services fairer, faster and more accessible to the world

Inquisitive with an analytical mind to understand the various facets of developing a product, from technical requirements to business decisions.

Driven and proactive in exploring creative solutions to solve challenging problems

Empathetic with our customers' pain points and base your decisions upon solving their problems

Unafraid to challenge the team if you feel something can be done in a better way

Communicative, fun and open-minded to work together with


Koku is a growing financial technology startup with a mission to make financial services more accessible to the world.

To help corporates with their payment needs, we offer FX concierge services and also have a multi-functional e-wallet that aims to optimise both local and cross-border payments. Apart from this, we are launching Koku Checkout - a payment gateway to help e-commerce stores accept and process various modes of payments.

Technical

3+ years of experience as a user experience design team lead with in-depth knowledge of user experience design processes and methodologies

Ability to facilitate design sprints

Experience with developing component-driven style guides

Strong understanding about various forms of requirements discovery methods such as participatory and iterative design techniques, observational studies, customer interviews and usability testing

Experience working closely with developers to implement design specifications

Demonstrate the ability to communicate complex concepts, processes or products with clear and concise language and visuals

Proficient in design and prototyping tools such as Sketch, Adobe XD, Framer and other

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