Desktop Support Analyst

GBST (Sydney NSW, Australia) 21 days ago

There has never been a more exciting time to join GBST as we invest heavily in the future of our organisation, our technology and, most importantly, our team. We are in a state of transformation and, as we evolve, we are excited about what tomorrow will bring. If you’re an expert Desktop Support Analyst, looking for a 12 month fixed term contract in our Sydney CBD office, our team needs to hear from you…

Reporting to the IT Lead Senior Systems Engineer, you will be responsible for providing internal end user support and low-end server support to all GBST sites.

What you'll be doing:

  • Provide Helpdesk workstation support to all users.

  • Maintain Operating System and Application patches.

  • Maintain data and voice patch panels and LAN connectivity.

  • Maintain all aspects of Windows printing environment.

  • Setup and configure new starter workstations.

  • Replace and rotate and rebuild workstations as required.

  • Create and maintain Windows Server user accounts

  • Create and maintain Exchange Online distribution lists

  • Maintain IT Documentation

We'd love to hear from you if you have:

  • Desktop OS knowledge in Windows 10 and Windows Server

  • Desktop Application knowledge in Microsoft Office

  • Basic hardware, software and networking troubleshooting skills

  • Knowledge in network cabling and connectivity products

  • Knowledge in desktop and laptop hardware components

  • Understanding in Windows Domain structures

  • Ability to use Windows administrative and troubleshooting tools and performance monitoring tools

  • Ability to use vendor resources

  • Good listening, oral and written communication skills

  • Analytical and problem resolution skills

  • Ability to communicate ideas, solutions and problems with others

About Us:

GBST is an Australian owned Fintech company that was launched over 30 years ago and has now become a global market leader. We pride ourselves on delivering high quality software solutions to industry leaders, within the investment banking, stockbroking, superannuation and funds management industries. Our products are going through a strategic transformation and our people are the key to our success.

Start your tomorrow with us, for interesting and challenging work, a wide range of personal and professional benefits, and an inclusive environment.

The world's major financial markets trust their future in our hands every day, so why wouldn't you? Discover your tomorrow at GBST, apply now!


Primary Location: AU-NSW-Sydney

Other Locations:

Job: Information Technology

Organization: Institutional - APAC

Schedule: Regular


Job Type: Full-time

Day Job


Job Posting: Apr 11, 2021, 10:54:15 PM

Desktop Support Analyst

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