Operations/DevOps Engineer (Cloud)

The Opportunity

The Live Services teams are responsible and accountable for Sage’s online Product portfolio. The teams ensure our Products and Services are constantly available for our customers to use to run their businesses. The Live Services Specialist (Operations/DevOps Engineer) is responsible for ensuring their Products and Services remains available, secure and performant. Using cutting-edge technology, the Live Service Specialist ensures their services are designed and deployed to be best in class.

To do this, our Live Services Specialists (Operations/DevOps Engineer) have an excellent understanding of cloud technologies and ability to compare different cloud offerings. The specialist works closely with product delivery teams by deploying, administering, monitoring and improving their services, using standard operational processes capabilities; including disaster recovery, high system availability, on-demand scalable solutions, infrastructure monitoring, continuous deployment capabilities, etc. Using guidance from Security and Architecture teams, the LSM team deliver the Security IT Control Matrix, build new services always using the latest technology, build in Automation and CI/CD, streamline processes across teams and administer new systems.

Your Responsibilities

• Get to know the development team’s world (source control, builds, backlogs, sprints, Agile etc) but also to bring the development team closer to the operational team's world (Infrastructure, OS, security, scripting, monitoring etc).
• Promote DevOps culture and adoption of CI/CD principles throughout the organisation.
• Define key metrics/logging and implement tooling that will provide all key stakeholders with information that will help identify improvements to the service on behalf of the customer.
• Be part of a team with day-to-day operational responsibilities for customer facing online services, with on-call 24/7 support on a rota.
• Ensure that any key non-functional requirements around availability, security and performance are met before any product is made available to customers.
• Keep abreast of latest cloud technologies and driving relevant adoption to improve services.
  
  

Required Skills

It should come as no surprise that we are always looking at new technologies, to give customers an even better experience. There is an expectation that you will have experience with some of the following technologies and consider yourself to be strong in 2 or 3 areas. This list isn’t exhaustive, so don’t be put off applying if you have experience in similar technologies and are willing to adapt.

• Operating Systems: Windows and/or Linux
• Cloud Providers: Microsoft Azure, Amazon Web Services
• Infrastructure as Code: CloudFormation, ARM templates, Terraform
• Automation and Scripting: PowerShell, Bash, Ruby, Python, Go
• Build/Release Tools: Jenkins, VSTS, Octopus Deploy, TeamCity, XL Release
• Databases: MSSQL, Azure SQL DB, AWS: RDS, MySQL, DynamoDB
• Web Hosting Technologies: Apache, IIS, Nginx plus Tomcat, Java, Passenger, Rails, Node.js
• Serverless: AWS Lambda, Azure Functions
• Containers: Docker, Mesosphere, Kubernetes
• Configuration Management: Ansible, Chef, Puppet, PowerShell DSC

#Life@Sage Not just a place to work! A place to belong!

Come join us!