Digital Account Manager

Dear Fearless AF Account Manager,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced Account Manager... blah blah blah” job adverts…

And you’re looking for an exciting opportunity to join the fastest growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why…

My name is Sabri Suby and I am looking for a sharp and switched on Account Manager to join my team.

But not any old Account Manager, no.

You must be a fearless AF communicator. A Digital Assassin with hustle, mentality and who is ready to help us achieve world domination.

Now, a little about me…

I run King Kong.

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it’s not just me.

My business consists of…

60 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With…

And this is just one of the reasons we’ve been named in the Top 100 Coolest Companies in Australia 2016, 2017 and 2018 by Anthill Magazine.

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you…

Are you…

• Ready to stand out from the crowd and deliver throne worthy work?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team where every day is about being the best you can be?
• Deadly serious about having the strongest gif game in the office?
• Frustrated with the lack of training and support you currently receive?
• Ready to take on the challenge and be the best...for one of the fastest-growing companies in the country?

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won’t be easy.

We’re a fast-paced agency who demands nothing but the very best.

We have thousands of customers and hundreds of clients in every niche you can think of…

From dentists to doctors, home builders to home loan providers.

And we are truly an end-to-end agency.

It's quite a workload.

And, as such…

I need a super sharp and passionate Account manager at the helm.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Whether you call yourself an Account Executive, Relationship Manager or a Fearless AF Account Manager…

You must share the belief that…

There Is Almost No Account Management Problem You Can’t Solve With Google, A Phone And A Voice...

As an Account Manager (SEO, AdWords, PPC, SEM, Facebook), no two days will be the same…

You will be working directly with a portfolio of clients managing the communication of their SEO and pay-per-click campaigns (Google AdWords, Facebook Ads & YouTube Ads).

Our team of specialists will build and manage the clients campaigns, allowing you to focus on diving deeper into each account to strategise how we can achieve even more ROI for the client. With our team of specialists at your disposal, we're looking for an analytical mind that is results driven and dedicated to seeing their clients dominate their market.

Your work will focus on building positive client relationships, keeping clients informed of the work being carried out and identifying where improvement in their strategies can be made.

Your responsibilities will include:

• Acting as the main point of contact for the portfolio of online marketing clients, building a positive relationship as the representative for the company.
• Conducting strategy audits to identify further opportunities for your clients.
• Preparing monthly reports (with the super cool software we use) and make recommendations for ongoing improvements with the rest of the team.
• Analysing analytics to identify areas of opportunity and utilise conversion rate optimisation tactics (i.e. A/B, split-testing etc) to squeeze as much ROI as humanly possible out of each dollar spent.
• Educating clients on our SEO and PPC (Google AdWords, Facebook Ads & YouTube Ads) strategy and tactics.
• Thinking on your feet and acting quickly.
• Providing an exceptional customer experience with the ability to turn a negative into a positive.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record in Account Management.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at the first sight of a challenge.

What will your everyday work look like? Will it be boring?

Well, let me just say this...

Your Varied Portfolio Of Clients Will Keep Your Workday Diverse And Far From Boring!

For example...

One day you might be conducting a strategy session with your client to identify further opportunities in their business

And the next day you might be working with our specialists to come up with kick ass insights to help educate your clients

Or celebrating cracking the $1 million mark with one of your clients and hanging their plaque up on the King Kong Wall of Fame!

You’ll have a full library of resources, books, courses, seminars to take your skills to the next level.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Take ownership of a multitude of clients and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air…

Here’s What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m 29-year-old Virgo from Fitzroy - who enjoys Haiku, turmeric lattes and Ellen Degeneres”…

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the Fearless AF Account Manager I'm looking for.

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won’t.

And maybe, just maybe, this will turn out to be the best job you've ever had.

Requirements

• 2 years agency experience in a similar role.
• Well rounded knowledge of digital marketing, including SEO, PPC (Google AdWords, Facebook), Conversion Rate Optimisation and Growth Hacking.
• Excellent understanding of Google Analytics.
• Highly organised and process driven.
• Exceptional customer service is KEY!
• Confident in setting and managing client expectations.
• Google Analytics and Google AdWords certified is a PLUS.
• Confident in up-selling and retaining clients.

Benefits

What we're offering:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Generous salary - we want Australia's best talent and reward as such.
• Newly renovated headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.
• Driven and vibrant team of the country's most switched-on digital marketers and growth experts (who actually walk the walk).
• Amazing growth prospects and upward mobility in our fast-paced agency.

If you’re still here reading this, then click the big apply button now and we can’t wait to speak with you ;-)

*Disclaimer: this role is not for the faint-hearted. You must have a proven track record of managing clients and be well-rounded in all digital channels. You will have a silver tongue, with the ability to turn any negative situation into a positive experience.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!