Job Description

Director, Alliance and Channels Ecosystem, Australia and New Zealand
Location: Sydney or Melbourne Australia.
ServiceNow, The Enterprise IT Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprise IT to bring together business strategy, application design and operations in a powerfully simple solution.
To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.
ServiceNow is currently seeking a Director of Alliance and Channels Ecosystem for Australia and New Zealand based out of Sydney or Melbourne, this individual is responsible for leading, managing and driving the ServiceNow partner business in the ANZ region.
ServiceNow partners are an important part of the ServiceNow GTM approach, we adopt a very collaborative approach with our partners.
Job Responsibilities
The successful applicant will manage and lead the ANZ partner team responsible for all partners within the ANZ ecosystem. This role will be responsible for determining the territory and alignment of the team in support for the countries growth and sales objectives. This is a hands on role.
In addition to this function this role requires:
Role Description
+ Reporting into the Head of Alliances and Channels Ecosystem (ACE) APJ, you will manage a group of RAMs (Regional Alliance Managers) across the ANZ Marketplace and aligned to various sales territories. You will also have dotted line support of two Strategic Regional Alliance Managers supporting our top 5 Global partners in country and a group of Partner Solution Consultants.
+ Responsible for implementing global and regional sales and marketing strategies; analyzing trends and results and advising partners accordingly.
+ Working closely with the Sales leadership you will be part of the local ANZ leadership team.
+ Establish sales objectives by forecasting and developing strategic business quotas for regions and territories based on regional guidance; projecting expected sales volume and profit for existing and new customer sets and products
+ Set quarterly business objectives to maintain strategic engagement with Partners.
+ Implement the ANZ sales and partner programs adhering to a global structure whilst maintaining a local market relevance.
+ Manages a professional services Partner ecosystem to ensure that we have a healthy ecosystem which is able to support the customer demand drive great CSAT in delivery.
+ Completes regional weekly and quarterly sales operational requirements.
+ Maintains ANZ indirect management of resources within a leveraged model to achieve results.
+ Manages and updates partner ecosystem through education, presentations and a programmatic approach for partners.
+ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Replicates this in our partner ecosystem as well.
+ Has the ability to transact with CXO level partners across the local and global partnerships in country.
+ Identifies business opportunities by identifying partners and evaluating their position in the industry; researching and analyzing sales options and any new or incremental capacity needed.
+ Prepares reports by collecting, analyzing, and summarizing information.
+ Helps the Partner Ecosystem by ensuring high levels of delivery CSAT and customer satisfaction.
+ Leverage Marketing and local resources to coordinate campaign selling and enablement. Lead events in terms of driving awareness, enablement, Partner Investment and demand.
Job Requirements
+ The successful candidate is expected to have at least 10 years’ related working experience in field sales and dealing with Global System Integrators, Advisory Firms, Solution and/or implementation partners at the ANZ country level.
+ Must have 5 years of management experience.
+ Full mastery in area of strategic alternative routes to market and enterprise indirect selling.
+ Provides leadership/direction to others as necessary.
+ Ability to work with direct and indirect reporting lines in highly matrixed environments.
+ A roll up sleeve attitude to getting things done to attain the team purpose and growth objectives.
+ 2 -3 International trips per year and interstate travel bi-weekly.
The successful candidate will have wor
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