Associate Client Director

Iprospect (Singapore, Singapore) 8 days ago
Job Description Summary
The Senior Manager/Associate Director will get to work on all aspects of media planning from outdoor to TV to digital. He/ She will be the day-to-day key contact and responsible for all operational delivery of the Client’s briefs. He/she will lead the integrated team on implementation of all solutions and ensure that the solutions provided meet agency standards and Client's expectations.
This is both an internal and Client facing role. The role may involve new business development activity through involvement in agency pitches as well.
Person must be both strategic and hands-on, have a strong project management sensibility and be engaged, tenacious and passionate about delivering effective outcomes

Job Title:

Associate Client Director

Job Description:

This is an exciting time to join dentsu. In good times and bad we partner with brands to achieve meaningful progress as a force for growth and good. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.


Key responsibilities and accountabilities: (or 'Duties')

Client & Internal Relationships:

  •  Manage day-to-day client interaction
  • Manage expectations of clients and deliverables
  • Advice clients on best ways to integrate media into their advertising and marketing programs
  • Assist Client Director in growing business opportunities within current clients
  • Keep up with the latest trends in media
  • May be responsible for informing team/client of new opportunities or issues
  • Participate and lead, if appropriate, face to face client and vendor meetings
  • Build positive relationships with internal and external teams
  • Assess problems and concerns in a systematic, logical and rational manner
  • Proactively resolve issues, know when to and to whom to escalate
  •  Provide guidance to team members nurture/promote team environment
  • May be responsible for constructing and delivering accurate, honest and timely performance management documents
  • Capable of managing multiple deliverables and ability to seamlessly transition among them in a timely and efficient manner
  • Drive holistic media-neutral ideas, solutions & measurements to address communication issues/ problems/ opportunities with the ability to incorporate digital marketing best practices that result in customer retention and growth

Communications Skills:

  • Expresses oneself clearly and concisely in oral communications in English
  • Writes in a clear, compelling and concise manner
  • Organizes ideas and information logically and sequentially
  • Assists in the development of media/digital presentations and tactical POVs, as needed
  • Develop client reports that are clear, compelling, and persuasive
  • Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.

Media Skills:

  • Knowledge of local media, digital, SEM and social landscape and consistently keeps up to new digital trends
  • Knowledge of digital tools (LinkedIn, DCM, DV360 and Facebook/IG etc)
  • Ability to understand and analyze digital data, review reports and set benchmarks
  • Ability to devise digital solutions as part of overall media strategies for clients
  • Support media and digital training for the team as necessary

Managerial Skills:

  • Able to guide and supervise planners to create and maintain media plan flowcharts and media buy authorizations based on clients’ various initiatives
  • Able to guide and supervise implementation and operational aspects of the business including digital ad serving, digital operations, finance operations and traditional media buying operations.
  • Able to be both a leader of a team of 3 to 4 planners as well as being a team player in promoting team cohesiveness.
  • Nurture and inspire juniors, ensure their development and growth plans are in place.
  • Have a regular and open dialogue with the team members and have a clear view of their career progression capabilities.
  • Provide job specifications to all members of team and ensure timely appraisal of their performance on objectives to be met.
  • Ensure all team members attend and complete all relevant training courses.


  • University graduate
  • 6 – 8 years of media planning/ digital experience/client management
  • Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentum
  • Strong analytical skills, ability to relate results to client business objectives
  • Excellent stakeholder management skills, with the ability to articulate directions to different stakeholders within the agency and within client organization to effect positive change/improvements to the project/campaign
  • Strong independent decision-making, organizational, planning and problem-solving skills
  • Ability to work in a fast-paced environment and under high pressure
  • Balanced ability to perform analytically and creatively
  • Media vendor negotiation experience
  • Digital Implementation experience
  • Well organized multi-tasker able to work independently
  • Good English and interpersonal communication, secondary language skills a plus

Working with us

Joining dentsu international, you’ll join a team of 48,000 people.  It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.   We offer exciting challenges, memorable experiences and opportunities to shape your future.

Keeping connected

Please visit our website to find out more and connect with us on social.

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We regret that only shortlisted candidates will be notified




Time Type:

Full time

Contract Type:


Associate Client Director

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