Job Description



Director of Business Unit Operations

(this position can be based out of Nashville or Sevierville)

Do you love  vacations  and  travel ?

Do you possess strong  operational leadership skills ?

Are you ready for a  new challenge  with a  growing company ?

Wyndham Destinations is currently seeking a  Director of Business Unit Operations  for our  Tennessee market .   This is a key regional leadership position which gives operational oversight to the various sales and marketing locations.  This role directs the sales and marketing administrative teams, ensuring a high level of excellence and alignment to deliver a Count On Me! experience for both employees and guests. 

This position will ensure appropriate business and financial support to the Sales & Marketing Business teams through:

  • Act as a key strategic operational advisor to executive leadership
  • Developing the talent framework and staffing levels needed to drive earnings, while providing appropriate administrative support, in alignment with company strategies
  • Identifying opportunities which drive margin and new owner creation
  • Directing and managing the region’s site budget process, and compensation development
  • Leading the development of annual operating plans and the development and analysis of all compensation plans
  • Lead and direct site administrative personnel continually strive for consistency and improvements. 
  • Directing and ensuring internal budgets, controls, corporate policies and procedures are established and are being adhered to at all levels within the Business Unit
  • 30%-40% travel is required-some local and out of town travel

In summary, this individual will be responsible for all business, financial, and administrative support for the Business Unit. Wyndham Vacation Ownership offers tremendous career advancement to its employees. The Director of Operations position gives opportunity to open new doors as you strive to achieve your professional goals. The ideal candidate is a driven individual who will make an immediate impact to the business and will be looking for growth opportunity and is willing to relocate to pursue it.

As one of FORTUNE Magazine's Most Admired Companies, Wyndham Destinations is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.




Bachelor degree in business from a 4-year college or 10 years combination of education and related progressive work experience, MBA a plus!

 Accounting/Finance background required.

Knowledge and skills

Knowledge of financial and statistical analysis

Technical Skills

Strong knowledge of MS Office specifically, MS Excel.

Job experience

2 to 3 years progressive financial experience

Timeshare experience preferred, but not mandatory

Team management skills mandatory

Must be self-motivated, being able to manage multiple projects while incorporating work style with team objectives at both the Area, Regional, BU, and corporate level

Must be well organized and able to perform under stressful situations

Must be able to communicate and partner effectively with all levels of the organization

Must be decision-minded, capable of providing senior management clear paths to optimal results desired

Supervisory responsibility:

Position will oversee manager roles directly. The total organization under management of this position will be approx. 50+ associates spanning Manager, Supervisor, and Coord. levels.

Organizational Relationships

This position will interface and be required to develop collaborative relationships with the following groups within Wyndham:

·         Sales and Marketing

·         Resort Management

·         Business Operations to include Administrative Operations, Inventory management, Product Yield management

·         Legal and title services

·         Facilities

·         Finance & Accounting

·         Wyndham Consumer Finance



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