Job Description

 

Director of Catering & Conference Sales

The Director of Catering and Conference Sales is overall responsible for ensuring coordination between the Catering and Conference Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan.

Hotel Overview:

Fairmont Wuhan is situated in the newly developed Wuhan Central Business District (CBD), surrounded by banking corporations, top companies and high-end residences.
318 key with state of art design hotel guestrooms, minimum 50sqm.
Approximately 2,500sqm of meeting & banqueting space, Willow Stream Spa, Swimming Pool and Fitness Center.

Summary of Responsibilities:

Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

  • Ensure highest standards of service and product quality are provided to guests at all times.
  • Updated the Banquet Management Manual, which serves as training manual for new hires.
  • Develops leads and handles inquiries for social events (eg. weddings / dinner & dance), maximizes up-selling when possible.
  • Closely monitors account revenue and business production. Adjusts strategies, procedures or account coverage as needed to achieve the planned goals.
  • Analyses market trends. Under the direction of the Director of Sales and Marketing plans and implements proactive programs with Director of Sales to improve market share.
  • Reviews direct competition and market changes. Ensures the Catering and Conference Sales Team to meet these changes at all times.
  • Responsible for quality control & production performance of group catering revenue and group room nights.
  • Develop on-going relationships with customers. Participates in relationship building visitations when necessary.

 

Qualifications:

  • Excellent management skill.
  • Very familiar with local market and good at marketing trend analysis.
  • Ability to be resourceful, creative and maintain flexibility.Minimum 5 years experiences in similar capacity with international chain hotels.
  • Produces and executes sales activity plans.
  • Effectively promotes and positions the brand and the hotel at its desirous level.
  • Manages and administrates the sales department.
  • Assists the General Manager and the Excom to achieve hotel’s business objectives and revenue goals.
  • Ability to lead, to provide guidance and to develop team member.

Visa Requirements:

Hotel will responsible for Work Visa Application

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

   

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