About Four Seasons Hotel Madrid:
Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid.
After a careful restoration, Four Seasons Hotel Madrid hosts 200 guest rooms including 39 suites, 22 luxury residences, 2 restaurants, including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail.
The Role of Director of Spa:
We currently have an opportunity for a Director of Spa to join our team!
This role reports to the Hotel Manager, and will be responsible for leading the overall operations and performance of the spa for the hotel; providing cutting edge advice and making strategic and operational decisions for the department with regards to treatments and philosophies.
Responsibilities will include talent leadership and development, being visible in the operation and providing outstanding guest service and satisfaction, revenue generation and enhancement, creating, developing and implementing products and services which are innovative and creative in line with marketing and sales strategy, collaborating with Marketing on your business planning, budgeting, conducting yield and forecast meetings for spa occupancy and rate, promotional plans and projects.
Our Ideal Director of Spa candidate will have:
Our ideal Director of Spa will have leadership experience in a luxury spa and fitness environment, expert knowledge of spa, wellness and holistic modalities, and thorough knowledge of service standards, application of spa staffing models, ability to create and implement spa service menus and effective retail management.
Additionally you will be a passionate and motivated leader with excellent interpersonal and relationship-building skills, have the highest level of integrity and transparency, strong business acumen, creativity and an eye for detail, a passion for service, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.
All applicants must possess the legal right to work in Spain and have fluency in English and Spanish.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”